- Study guides, Class notes & Summaries

PHOENIX FIRE VOLUME 2 SOPs EXAM QUESTIONS AND ANSWERS What does the acronym CALSSRC stand for? (201.00) - answer- Central Arizona Life Safety System Response Council What questions can a member ask themselves to determine whether or not they are empowered to provide exceptional customer service? (201.00) - answer- Is it the right thing for the customer? Is it the right thing for the department? Is it legal, ethical, and nice? Is it safe? Is it on your organizational level? Is it som...