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- Study guides, Class notes & Summaries
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Operations Management (OM) - correct answer the science and art of ensuring that goods and services are created and delivered successfully to customers.
good - correct answer a physical product that you can see, touch, or possibly consume.
durable good - correct answer A good that does not quickly wear out and typically lasts at least three years.
nondurable good - correct answer a good that is no longer useful once it's used, or lasts for less than three years.
service - correct an...
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