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NCSBN: Lesson 1: Management of Care Questions with Answers Pre-quiz: 1. An elderly client is admitted to a home care agency following hospitalization for exacerbation of heart failure. The client lives alone, has difficulty completing activities of daily living (ADLs) and is unable to drive. Reorder the steps in the case management process by dragging and dropping the options below a. Case management is a collaborative process that assesses, plans, implements, coordinates, monitors and eval...