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NAHQ Post-Test Practice Exam Healthcare Quality, Patient Safety, and Performance Improvement
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NAHQ Post-Test Practice
NAHQ Post-Test Practice
Questions 1–25: Quality Improvement Foundations 1. Which quality improvement model focuses on continuous cyclical improvement? A. SWOT B. PDSA C. RCA D. Benchmarking Correct Answer: B. PDSA Rationale: The Plan-Do-Study-Act model supports continuous testing and improvement of processes. 2. Root cause analysis (RCA) is primarily used to: A. Punish staff B. Identify underlying system failures C. Reduce staffing costs D. Evaluate patient satisfaction only Corre...
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