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MARK 3321 EXAM 2 REVIEW | Actual Exam Questions | 100% Correct Answers | Verified 2024 Version
What are the five Consumer Decision Making processes? - 
1.Need Recognition 
2. Information Search 
3. Evaluation of alternatives 
4. Purchase 
5. Post-purchase behavior 
What is involvement? - The amount of time and effort a buyer invests in the search, evaluation, and 
decision processes of consumer behavior. 
What can affect Need Recognition? - Internal or External influences. 
What is internal information search? - Recalling information stored in one's memory. 
What is external information...