- Study guides, Class notes & Summaries

Prepare for the Google IT Support Professional Certification with this comprehensive study guide covering technical support fundamentals, networking, operating systems, system administration, and security. Master real-world troubleshooting, hardware/software configuration, and AI-powered IT support skills. Includes practice questions, hands-on lab scenarios, and verified answers. Ace your Skillshop/Coursera certification and score 100% on exam day

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15 pages

Written in 2025/2026

Grade A+

longtidetech

Master Google IT Support Course 1: Technical Support Fundamentals with this focused study guide. Covering the official six modules—Introduction to IT, Hardware, Operating Systems, Networking, Software, and Troubleshooting—this 2026 update includes verified practice questions on CPU, RAM, BIOS, and the OSI model. Perfect for module challenge prep and certification assignments. Pass your Technical Support Fundamentals course with confidence.

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18 pages

Written in 2026/2027

Grade A+

longtidetech

The Google IT Support Professional Certificate is a beginner-level online career program developed by Google and offered through Coursera, designed to prepare learners with no prior experience or degree for entry-level IT support roles . The program consists of five sequential courses covering Technical Support Fundamentals, Computer Networking, Operating Systems, System Administration and IT Infrastructure Services, and IT Security . Learners gain job-ready skills in troubleshooting, customer c...

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15 pages

Written in 2026/2027

Grade A+

kenwacs

Prepare for the Google IT Support Professional Certificate with this comprehensive 2026 study guide covering all five courses: Technical Support Fundamentals, Networking, Operating Systems, System Administration, and IT Security. This updated resource includes verified practice questions and test bank materials aligned with the official 80% passing score and 137-hour program format. Master troubleshooting, customer service, networking protocols, Linux, and security to build the confidence needed...

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15 pages

Written in 2026/2027

Grade A+

longtidetech

Prepare for the Google IT Support Professional Certification exam with this comprehensive 2025 study guide. Covers network protocols, system administration, security, troubleshooting, and customer service to help you master topics and score 100%. Ideal for exam prep, quizzes, and study notes.

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15 pages

Written in 2025/2026

Grade A+

attarahtaraji

Binary System - Answer- The communication that a computer uses, also known as a base-2 numeral system Byte - Answer- A group of 8 bits is referred to as a byte. Each byte can store one character, and we can have 256 possible values thanks to the base-2 system (2^8) Character encoding - Answer- Assigns our binary values to characters, so that we as humans can read them UTF-8 - Answer- Allows us to store a character in more than one byte Logic Gates - Answer- Allow our transistors to d...

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9 pages

Written in 2022/2023

Greaterheights

Binary System - Answer - The communication that a computer uses, also known as a base-2 numeral system Byte - Answer - A group of 8 bits is referred to as a byte. Each byte can store one character, and we can have 256 possible values thanks to the base-2 system (2^8) Character encoding - Answer - Assigns our binary values to characters, so that we as humans can read them UTF-8 - Answer - Allows us to store a character in more than one byte Logic Gates - Answer - Allow our transistors...

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9 pages

Written in 2022/2023

Grade A+

GEEKA