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CXEXAM APPLYING SERVICE QUALITY UPDATED Exam Questions and CORRECT Answers
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---2August 20242024/2025A+
- CXEXAM APPLYING SERVICE 
QUALITY UPDATED Exam Questions and 
CORRECT Answers 
WHICH IS NOT A PRIMARY CAUSE FOR NOT MEETING FIXED FIRST VISIT? - 
Correct Answer- CUSTOMER DID NOT ACCURATELY DESCRIBE THE PROBLEM 
DEALERSHIPS PRODUCE ___________ WHEN CONDUCTING REPEAT REPAIRS 
DUE TO MISSED FIXED FIRST VISIT - Correct Answer- FEWER HOURS, MORE 
UNHAPPY CUSTOMERS AND FEWER PROFITS
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