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CMP 2201 Final Exam Questions and Answers
CMP 2201
CMP 2201
CMP 2201 Final Exam Questions and Answers Crisis communication strategies - ANSWERS -Denial, simple denial, shifting the blame, evading responsibility, provocation, feasibility, accident, good intentions, reducing offensiveness, bolstering, minimization, differentiation, transcendence, attack the accuser, compensation, corrective action, and mortification Tips for using crisis communication strategies effectively - ANSWERS -See book pg 192 Four Sources of Power in interpersonal relati...
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