MGT 4344
Virginia Tech
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DMAIC PQL notes
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Virginia Tech
MGT 4344
The document explains DMAIC, a structured process-improvement method that stands for Define, Measure, Analyze, Improve, and Control. It focuses on using data to understand a problem before deciding how to fix it. The main idea is that you first establish a clear goal and a way to measure success, then examine the current state of the process, analyze the data to determine why problems are occurring, make evidence-based improvements, and finally check whether those improvements were successful. ...
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