Test Bank on Operations Management 5th Canadian Edition by Stevenson et al (OPM)

Test Bank on Operations Management 5th Canadian Edition by Stevenson et al Chapter 01 1. As a service business, the operations management activities of an airline company have nothing in common with the operations management activities within a bicycle manufacturing company. True False 2. Operations managers are responsible for managing activities and resources that produce goods and/or provide services. True False 3. Effectiveness refers to achieving intended goals whereas e...