SSC/Q0101

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IT Support – Active Directory Concepts and Administration | Complete Study Notes
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November 2025

2022/2023
This document provides a clear overview of key Active Directory concepts, including domains, forests, organizational units, and group types. It also explains essential IT support tasks such as user and group management, password operations, profile handling, and account administration. Additional sections cover NTLM, DNS, FQDNs, LDAP/LDAPS, and security group configuration. These notes serve as a practical and concise reference for anyone preparing for IT support or system administration roles.
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