NHL Stenden Hogeschool (NHL) • International Tourism Management

Dilemma 4 - B

Dilemma 4- A is included.

This is the third document of the 6 Dilemmas. This one has the excel sheets filled in for you.

This is the first Dilemma out of 6.

This report is about the Banbury Wedding Castle. This report explained what needs to change in order to reach more employee satisfaction.

The different topics and their models are explained nicely per paragraph.

A complete summary of the review moment and its frequently asked questions for the Progress Test. The summary is made on the basis of all the bigger topics (communication, HRM, law, marketing, people profit planet, personal professional development, research and tourism management).

This report gives information about the well-known hotel chain Hilton Worldwide Holdings Inc.

a written overview of major writings and other sources on the cruise tourism topic. Sources covered in this review include scholarly journal articles, books, government reports, Web sites, etc. The literature review provides a description, summary and evaluation of each source. There can also be found a proposal in the appendix.

This report includes information about all the service encounters and experiences on a daily, weekly or monthly basis of the ferry terminal in Harlingen. This introductory case seeks to open up the terminal as an educational resource with a view to definition, observation, reflection, and insight into a number of module relevant themes as: service design, planning, self-service technologies, distribution, logistics, benchmarketing and supply chain.