WGU C201
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Latest content WGU C201
What is the HR function that links workforce strategies with the strategic goals and objectives of 
the organization and is about forecasting staffing needs, helping to ensure that the organization has 
the right number of employees, with the right skills, at the right time? Workplace Planning 
What is the strategic alignment of an organization's human capital with its business direction? 
Workforce Planning 
What is a business planning strategy that identifies what an organization is about, wh...
- Exam (elaborations)
- • 12 pages's •
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WGU C201•WGU C201
What are valid reasons for using assessments? To identify applicant aptitudes that cannot be 
determined during the interview; more objective data. 
What is the first step of the selection process? Review the job description. 
What two pieces of information are critical when conducting an initial screening of applicants? 
1. Job specifications (tasks & functions of the job). 2. Work experience. 
Describe the following interviewing technique & benefit: structured or patterned. Technique: 
Asking ...
- Exam (elaborations)
- • 2 pages's •
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WGU C201•WGU C201
1. What is a best practice for internal recruitment?Require the current manager to advertise and 
post the position 
Hold both internal and external candidates to the same criteria 
Communicate available positions internally rather than externally 
Communicate who was selected for the position to internal applicants Hold both internal and 
external candidates to the same criteria 
2.An organization has several open positions that would require retraining and relocation of 
existing employees. Th...
- Exam (elaborations)
- • 13 pages's •
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WGU C201•WGU C201
A social unit of people structured and managed to meet a need or pursue collective goals: 
Organization 
Community 
Business 
Group Answer: Organization 
An organization is a social unit of people structured and managed to meet a need or pursue 
collective goals. 
Aligns human capital with organizational objectives and strategies: 
Human Resource Management 
Upper-level management 
Company mission statement 
Training and Development Answer: Human Resource Management 
HRM represents the entire se...
- Exam (elaborations)
- • 25 pages's •
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WGU C201•WGU C201
c Isn't always necessary to conduct effective training All of the following reasons explain why 
a needs analysis is not conducted EXCEPT: 
a Training fads and demands from senior management sometime dominate 
b Consume time and resources 
c Isn't always necessary to conduct effective training 
d Difficult to summarize findings into objective data 
False True or False: If the skills needed for a job are adequate, expectations for job 
performance are clear, and motivation is present, there sho...
- Exam (elaborations)
- • 6 pages's •
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WGU C201•WGU C201
Specific and Realistic Since the learning objectives should contain a standard of performance 
against which to measure performance, learning objectives should be: 
Realistic and attainable 
Specific and realistic 
Measurable and attainable 
Specific and measurable 
Attainable and realistic Since the training should stretch the attendees, but still be reasonable, 
the learning objective should be: 
Specific and attainable 
Attainable and realistic 
Realistic and timely 
Attainable and measurable...
- Exam (elaborations)
- • 6 pages's •
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WGU C201•WGU C201
Analyze how training and development is strategically important in an organization. The basic 
aim of training and development programs is to help the organization achieve its mission and goals 
by improving individual and ultimately, organizational performance. 
Differentiate between training and development. Training is generally regarded as an 
organization's planned effort to facilitate employees' learning of job-related knowledge, skills, and 
competencies for the current job. Development...
- Exam (elaborations)
- • 13 pages's •
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WGU C201•WGU C201
Human Capital The knowledge, competency, and motivation that resides in the HR of an 
organization 
Buy or Build Decisions The decision orgs face relating to investments in selecting new 
employees vs. investments in training and development of current HR 
Human Resource Management (HRM) The entire set of activities used by an organization to 
align its human capitla with organizational objectives and strategies 
Orientation First training program a new employee encounters, designed to clarify 
...
- Exam (elaborations)
- • 13 pages's •
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WGU C201•WGU C201
Human Capital The knowledge, competency, and motivation that resides in the HR of an 
organization 
Buy or Build Decisions The decision orgs face relating to investments in selecting new 
employees vs. investments in training and development of current HR 
Human Resource Management (HRM) The entire set of activities used by an organization to 
align its human capitla with organizational objectives and strategies 
Orientation First training program a new employee encounters, designed to clarify 
...
- Exam (elaborations)
- • 15 pages's •
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WGU C201•WGU C201
360 Degree Review Receiving feedback from all those affected by the work of a particular 
individual, including customers, suppliers, bosses, subordinates, peers, and others. 
4 Cs Communication skills, collaboration skills, cognitive skills, and consulting skills. 
ABC Rule A way in which to deliver both positive and negative feedback that is non- 
accusatory and non-inflammatory ("When you do A, then I feel B, and the organizational 
consequences are C"). 
ADDIE Model A common framework for ...
- Exam (elaborations)
- • 18 pages's •
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WGU C201•WGU C201