WGU C201
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Which view claims that the phenomenon of globalization was initially driven by the desire of 
Western economies to exploit their power through multinational enterprises? The new-force 
view 
Economic gains come from international trade because one country's exported goods, services, or 
other items are unique, valuable, and difficult to duplicate to the importing countries Resource- 
based view 
What is the aggregation of importing and exporting that leads to the country-level trade surplus or ...
- Exam (elaborations)
- • 6 pages's •
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WGU C201•WGU C201
Which definition is used for quality, evaluates how well a product performs its intended function? 
Fitness for use 
14 points for quality improvement Which total quality management (TQM) process was 
developed to stress management's responsibility for quality? 
ISO 9000 Set of international standards on quality management and quality assurance, critical 
to international business 
-TQM process consists of 13 published standards and guidelines 
-Like when joint commission shows up at the hospit...
- Exam (elaborations)
- • 18 pages's •
-
WGU C201•WGU C201
Which definition is used for quality evaluates how well a product performs its intended function? 
Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 14 points for quality improvement 
Which total quality management (TQM) process consists of 13 published standards and 
guidelines? ISO 9000 
A company manufactures shoes using a quality management system. The company needs to put a 
process in place to measure any defect...
- Exam (elaborations)
- • 9 pages's •
-
WGU C201•WGU C201
Advertising revenue model Provides users with information on services and products and 
provides an opportunity for suppliers to advertise 
Affiliate revenue model Companies receive a referral fee for directing business to an affiliate 
Appraisal cost The cost associated with uncovering defects 
Automated order entry systems A method using telephone models to send digital orders to 
suppliers. 
Backwards integration Owning or controlling sources of raw materials and components. 
Benchmarking Stu...
- Exam (elaborations)
- • 11 pages's •
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WGU C201•WGU C201
Which definition is used for quality evaluates how well a product performs its intended function? 
-Statistical Quality Control Charts 
-Fitness quality for use 
-Product design quality 
-14 points for quality improvement Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 
-Statistical Quality Control Charts 
-Fitness quality for use 
-Product design quality 
-14 points for quality improvement 14 points for quality imp...
- Exam (elaborations)
- • 20 pages's •
-
WGU C201•WGU C201
1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality Total Quality Management (TQM) Philosophy 
Basic function of Six Sigma. Measures the process potential and performance of processes. The 
higher the range of Cpk, the improved is the ability of the process to complete its necessities. Uses 
both the process variability and the process specifications to determine whether the process...
- Exam (elaborations)
- • 70 pages's •
-
WGU C201•WGU C201
Which definition used for quality evaluates how well a product performs its intended function? 
Fitness for use 
Support services 
Value for price paid 
Psychological criteria Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 
Statistical quality control charts 
Fitness quality for use 
14 points for quality improvement 
Product design quality 14 points for quality improvement 
Which total quality management (TQM) pro...
- Exam (elaborations)
- • 25 pages's •
-
WGU C201•WGU C201
Which definition used for quality evaluates how well a product performs its intended function? 
Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 14 points for quality improvement 
Which total quality management (TQM) process consists of 13 published standards and 
guidelines? ISO 9000 
A company manufactures shoes using a quality management system. The company needs to put a 
process in place to measure any defects. ...
- Exam (elaborations)
- • 10 pages's •
-
WGU C201•WGU C201
ABC Classification a method for determining level of control and frequency of review of 
inventory items 
Acceptable Quality Level (AQL) The small percentage of defects that consumers are willing 
to accept. 
Acceptable Sampling The process of randomly inspecting a sample of goods and deciding 
whether to accept the entire lot based on the results 
Action Bucket The current time period 
Action Notices Output from an MRP system that identifies the need for an action to be taken. 
Activity-on-node...
- Exam (elaborations)
- • 34 pages's •
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WGU C201•WGU C201
Total Quality Management (TQM) Philosophy 1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality 
Process Capability Index (Cpk) Basic function of Six Sigma. Measures the process potential 
and performance of processes. The higher the range of Cpk, the improved is the ability of the 
process to complete its necessities. Uses both the process variability and the process specifications 
...
- Exam (elaborations)
- • 5 pages's •
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WGU C201•WGU C201