C489 Organizational Systems and Quality Leadership SAT Task 2
Western Governors University
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C489 Organizational Systems and Quality Leadership SAT Task 2
- Summary • 12 pages • 2021
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Organizational Systems and Quality Leadership SAT Task 2 A. Root Cause Analysis In 1996, the Joint Commission adopted a sentinel event policy which requires accredited organizations to perform a Root Cause Analysis (RCA) after a sentinel event occurs. An RCA is a systematic approach used to analyze serious adverse events and to identify both active and latent errors. The general purpose of conducting an RCA is to identify the cause of a serious event by looking the sequence of events that lead t...
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