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MRI 223
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Chapter 1: Introduction to Marketing Research 
- Marketing research is the process of gathering information to make better decisions 
- Marketing: the American Marketing Association defines marketing as the activity, set of 
institutions, and processes for creating, communicating, delivering, and exchanging offerings 
that have value for customers, clients, partners, and society at large 
o Discover customer needs and wants in order to satisfy their needs and wants… creates 
value 
- Crowdsour...
- Summary
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