MKTG 716
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Chapter 01: Marketing: Creating and Capturing Customer Value 
 
1.	Which of the following is most essential to any definition of marketing? 
demand management the production concept customer relationships making a sale 
making a profit 
 
 
2.	Which of the following is an accurate description of modern marketing today? 
Marketing is the creation of products for customers. Marketing is managing profitable customer relationships. Selling and advertising are synonymous with marketing. Marketing inv...
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MKTG 716•MKTG 716