MGT 2381
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Chapter 1 
Key terms 
Human Resources Management (HRM)– The management of people within organizations to drive successful organizational performance and achievement of the organization’s strategic goals. 
Human Capital – The knowledge, education, training, skills and expertise of an organization’s workforce. 
Scientific Management – The process of “scientifically “analysing manufacturing processes, reducing production costs and compensation based on their per...
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MGT 2381•MGT 2381