Course M4: Intercultural Hospitality
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This course explores the vital role of culture in shaping hospitality experiences in a globalized world. Students will develop intercultural competence and communication skills essential for delivering exceptional service to guests from diverse cultural backgrounds. Through theoretical insights, real-world case studies, and practical exercises, learners will gain an understanding of how cultural values, communication styles, and social norms influence guest expectations and service delivery. 
 
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Course M4: Intercultural Hospitality•Course M4: Intercultural Hospitality
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This course explores the vital role of culture in shaping hospitality experiences in a globalized world. Students will develop intercultural competence and communication skills essential for delivering exceptional service to guests from diverse cultural backgrounds. Through theoretical insights, real-world case studies, and practical exercises, learners will gain an understanding of how cultural values, communication styles, and social norms influence guest expectations and service delivery. 
 
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