Computer

A comprehensive exam that tests knowledge of digital transformation strategies, emerging technologies, innovation governance, business model evolution, workforce transformation, and enterprise agility. It includes questions on data-driven decision-making, automation, digital maturity assessment, cybersecurity considerations, and strategic planning for digital ecosystems.

This exam focuses on the updated COBIT 2019 framework, including governance system components, design factors, governance/management objectives, performance measurement, and tailoring governance models to enterprise needs. Scenario-based questions evaluate maturity assessment, decision rights, compliance governance, and embedding governance practices into digital enterprises.

Designed for ITAM professionals, this exam evaluates understanding of hardware/software lifecycle management, inventory accuracy, licensing models, compliance tracking, vendor management, contract optimization, CMDB integration, and financial management. Realistic scenarios challenge learners to manage audits, reduce costs, improve asset visibility, and control IT risks.

This exam tests advanced knowledge of the FitSM service management framework. It covers service planning, delivery, control processes, incident/problem/change management, SLA development, service reporting, and continual service improvement. Learners are assessed on FitSM roles, governance structures, documentation requirements, and service-oriented process optimization.

A detailed exam that evaluates the understanding of business information strategies, information governance, stakeholder requirements, service quality, and business-IT alignment. It includes lifecycle management, demand management, portfolio analysis, risk assessment, and information process maturity. Suitable for managers responsible for corporate information flows and digital value streams.

This exam focuses on ITSM and ITIL-based CMDB concepts including configuration items (CIs), relationships, CI lifecycle management, data accuracy, service mapping, change control, auditing, and configuration governance. Case studies test the ability to maintain CI integrity, support incident/problem processes, and manage CMDB integration with discovery tools and ITSM processes.

A comprehensive exam covering the COBIT 5 principles, enablers, governance processes, capability assessment model, risk optimization, value delivery, process integration, and enterprise governance of IT. It includes scenario-driven questions reflecting real IT governance challenges such as compliance, strategic alignment, process maturity evaluation, internal control systems, and organizational performance improvements.

The BiSL practice exam covers business information management processes, demand-supply alignment, functional management roles, stakeholder coordination, information lifecycle control, and governance frameworks. Scenarios evaluate problem management, requirement analysis, policy development, portfolio management, and aligning IT capabilities with business objectives. Useful for functional managers, business analysts, and service management professionals.

This exam evaluates knowledge of ASL2, focusing on application management processes, lifecycle governance, maintenance planning, configuration strategies, software support structures, and business alignment. Learners are tested on incident resolution, continuity management, application evolution, transition management, and service provisioning. Ideal for application managers, support leads, and IT service professionals aiming to improve application lifecycle efficiency.

A more in-depth foundation exam that expands on AI fundamentals and introduces real-world applications, AI lifecycle phases, data preprocessing, supervised vs. unsupervised learning, model deployment considerations, and AI regulatory frameworks. It tests understanding of responsible AI, human oversight, data protection, explainability, and emerging AI technologies across industries.