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A detailed assessment for customer service advisors, focusing on communication, service desk procedures, job card creation, workflow coordination, complaint resolution, upselling of value-added services, telephone etiquette, digital appointment scheduling, and workshop customer liaison duties.

Reassesses technicians on motorcycle maintenance including engine lubrication checks, chain and belt adjustments, braking systems, tyre fitting, electrical diagnostics, safety inspections, and routine service workflows. The exam ensures competence with modern motorcycle technologies.

This exam validates ongoing competence in roadside tyre services including puncture repair, tyre replacement, wheel torque procedures, roadside safety management, customer communication, and handling of tyre-related breakdown hazards in both day and night environments.

An advanced-level reaccreditation exam for master roadside technicians dealing with complex roadside diagnostics. It includes rapid triage, fault code interpretation, mobile repair strategies, hybrid/EV hazard management, advanced tooling, customer risk assessment, and safe recovery of modern vehicles.

Reassesses roadside professionals on recovery procedures, breakdown diagnostics, customer safety management, towing regulations, jump-start protocols, wheel changes, minor roadside repairs, hazard mitigation, and communication with dispatch teams.

A more comprehensive version of the fast-fit assessment focusing on full service capabilities. It includes multitask workflow, service checklist management, advanced tyre evaluation, diagnostic code reading, braking system measurement, customer safety reporting, and component fitting accuracy.

This practice exam validates continued competence in fast-fit operations including tyre replacement, balancing, wheel alignment basics, brake servicing, battery fitting, exhaust checks, suspension inspections, and quick-service tasks. It highlights updated safety standards and best-practice efficiency methods.

Designed for experienced panel technicians seeking reaccreditation. Topics include structural and non-structural repairs, panel alignment, welding processes, riveting, bonding, corrosion protection, vehicle measurement systems, body jig use, and OEM repair method adherence.

This exam reassesses automotive paint technicians on preparation, colour matching, spray gun techniques, blending, refinishing, defect rectification, clear coat application, substrate identification, and health & safety compliance surrounding paint chemicals. Modern refinishing technologies and paint system updates are also covered.

A senior-level reassessment for master technicians demonstrating advanced diagnostic ability, fault interpretation, system integration expertise, complex repair strategy, advanced electrical diagnostics, CAN bus interpretation, hybrid/EV awareness, and workshop leadership. It ensures technicians remain capable of solving high-level faults across engine, drivetrain, chassis, electrical, and ADAS systems.