Consumer Behavior Chapter Summaries
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Consumer Behavior Chapter Summaries 1
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It is important for consumer researchers to understand the nature and power of attitudes. - -An attitude is a predisposition to evaluate an object or product positively or negatively. We form attitudes toward products and services, and these attitudes often determine whether we will purchase or not. Three components make up an attitude: beliefs, affect, and behavioral intentions. Attitude researchers traditionally assumed that we learn attitudes in a fixed sequence: First we form beliefs (cogn...
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Consumer Behavior Chapter Summaries•Consumer Behavior Chapter Summaries