Medical Assistant NOCTI Practice Test Questions With Accurate Solutions!
1. Maintaining good interpersonal relationships communicating clearly with
others
depends on
2. During working hours, the medical -door to door sales people
assistant should assist with
-unidentified telephone callers
-patients wishing to change
appointment
3. When a new patient enters your office, which Greet the patient and hand them
a med-
of the following should the medical ical form to complete
assistant do first?
4. A patient stops in your office and
Allow the supervisor or oflce manager
complains to
about the treatment received.The medical as- handle the situation
sistant should
5. When calling a prescriptions in to a pharmacy gather all pertinent information
and have
it available
6. A patient called with a complaint about a pre- Refer the call to the patient's
doctor
scription. The patient feels the doctor pre-
scribed the wrong dosage. Which of the fol-
lowing is appropriate action to take?
1/
1
1. Maintaining good interpersonal relationships communicating clearly with
others
depends on
2. During working hours, the medical -door to door sales people
assistant should assist with
-unidentified telephone callers
-patients wishing to change
appointment
3. When a new patient enters your office, which Greet the patient and hand them
a med-
of the following should the medical ical form to complete
assistant do first?
4. A patient stops in your office and
Allow the supervisor or oflce manager
complains to
about the treatment received.The medical as- handle the situation
sistant should
5. When calling a prescriptions in to a pharmacy gather all pertinent information
and have
it available
6. A patient called with a complaint about a pre- Refer the call to the patient's
doctor
scription. The patient feels the doctor pre-
scribed the wrong dosage. Which of the fol-
lowing is appropriate action to take?
1/
1
