Correct!
1. When a patient has a PPO and would like
see the primary care
to see a specialist, the patient must.
physician at least three
weeks prior to seeing the
2. Which of the following 1s considered specialist.
part of the patient's demographic
Insurance, birth date, marital
information? sta- tus, and emergency
contact.
3. What type of software would a medical assistant Word Processing.
use to write a letter?
4. The insurance plan that contracts with a group of PPO (preferred
provider organi-
physicians or a hospital that zation)
agrees to provide comprehensive health
services at a discount to companies under
contract is called:
5. The provider requests that the medical Database
office assistant track statistics on
patient care. Would software be the
best?
6. Medical records management is the process of: Administration of all
health
records from their beginning.
7. When a new patient enters the office, the Greet the patient and hand him
med- ical or her a medical form to
assistant should first: complete.
.
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8. 8) When calling a prescription in to a pharmacy: inform the pharmacist o
the pa-
tient's diagnosis
9. 9. The insurance company is commonly Carrier
known as the:
10.
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10. The physician has been called to the hospital Attempt to contact the
scheduled in an emergency and will not be back to the office patients
and otter to reschedule. for two or three hours. There are several
office
appointments scheduled. The medical
assistant should:
11. 11. If a patient comes to the front desk when the Ask another employee t
help the
assistant is in the middle of a task, the based
medical assistant should:
12. 12.The electronic medical record (EHR) is
usually linked to the
13. 13. A new patient arrives for an initial
appoint- ment with a copy of his or her
xray report
from the previous provider. The medical
assistant should:
14. 14. A 9 month old male patient has been
ex- amined for a diaper rash on the
buttocks and groin. According to Current
Procedural Terminol- ogy (CPT), the visit
should be coded as a
examination.
15. 15. A patient has had a change of
address. The medical assistant should:
16. 16. The insurance plan that delivers care
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nt
ographic, billing, and insur- ance information for the patient
pt the report and place it in the patient's medical record
Update the new address in the
medical record as soon as
possi- ble
em focused
HMO (Health Maintenance Or-
on a prepaid fee, provides all types of health care ganization)
services, and emphasizes health promotion
and illness prevention more than other
agencies is called: