, IOP1502 PAST
EXAMINATION
QUESTION PAPERS
AND
TESTBANKS
industrial Organisation Psychology (University of South Africa)
, 1
IOP 1502 EXAMINATION PREPARATION
UNITS 1-4
A general culture of poor service exists in the tourism industry and related
sectors. Which political force affects the service environment?
A. The tourism regulatory authority
B. Consumerism
C. Training and development of staff
D. Department of Tourism
ANSWER: B
Maslow's self-esteem needs is an example of .
A. functional needs
B. metaphysical needs
C. cognitive needs
D. expressive needs
ANSWER: D
Which of the following statements describe the emancipated tourists?
A. People who are free from legal, social and political restrictions to
travel.
B. People whose economic determinants enable traveling decisions.
C. People with high moral values and respect for the culture, nature and the
population.
D. People with liberal attitudes on the various tourism experiences
available: from hotels to village explorations.
ANSWER: C
EXAMINATION
QUESTION PAPERS
AND
TESTBANKS
industrial Organisation Psychology (University of South Africa)
, 1
IOP 1502 EXAMINATION PREPARATION
UNITS 1-4
A general culture of poor service exists in the tourism industry and related
sectors. Which political force affects the service environment?
A. The tourism regulatory authority
B. Consumerism
C. Training and development of staff
D. Department of Tourism
ANSWER: B
Maslow's self-esteem needs is an example of .
A. functional needs
B. metaphysical needs
C. cognitive needs
D. expressive needs
ANSWER: D
Which of the following statements describe the emancipated tourists?
A. People who are free from legal, social and political restrictions to
travel.
B. People whose economic determinants enable traveling decisions.
C. People with high moral values and respect for the culture, nature and the
population.
D. People with liberal attitudes on the various tourism experiences
available: from hotels to village explorations.
ANSWER: C
