ServiceNow CIS-HR Certification Exam COMPLETE NEWEST QUESTIONS AND VERIFIED SOLUTIONS

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ServiceNow CIS-HR Certification Exam
COMPLETE NEWEST QUESTIONS AND
VERIFIED SOLUTIONS LATEST UPDATE THIS
YEAR
QUESTION: In the Create Bulk Cases module, which Filter by options are available in the

dropdown? (Choose four.) - ANSWER-Upload File




User Criteria




HR Profiles




HR Criteria




QUESTION: If you have both Admin and HR Admin roles and wanted to configure an Access

Control for the Employee Relations Cases table, what must first be done? - ANSWER-From the

User dropdown in the banner, elevate your role to security_admin




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QUESTION: What type of information does the HR Profile contain? - ANSWER-Personal

employee data




QUESTION: How many User Criteria Records may be applied to a single KB or KB Article? -

ANSWER-Unlimited




QUESTION: In the base ServiceNow instance, how are User Criteria used? - ANSWER-To control

read and write access to Knowledge bases and articles




QUESTION: Which of the following are true for an HR application as it relates to the User

[sys_user] Table and the HR Profile [sn_hr_core.profile] Table? - ANSWER-Both are required.




QUESTION: In the base instance, what determines the conditions a Case must meet before it

can be assigned to an agent? - ANSWER-Matching Rules




QUESTION: What role is required, at a minimum, to view confidential HR Profile data? -

ANSWER-HR Basic [sn_hr_core.basic]




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QUESTION: What types of HR Document templates may be created in ServiceNow? (Choose

two.) - ANSWER-Document Templates


PDF document templates




Q; An HR Admin without the System Admin role can do what? (Choose three.) - ANSWER-

Modify the HR Administration > Properties




Create HR Criteria




Add users to groups




QUESTION: After the HR Admin [sn_hr_core.admin] role has been removed from the Admin

role, how may a user with only the Admin role add members to HR groups? - ANSWER-The

Admin can no longer add members to HR groups.




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QUESTION: What are the advantages of removing the HR Admin role from the system Admin

role after the HR Implementation tasks have been completed? (Choose two.) - ANSWER-This

ensures that HR has control over further HR configurations.




This ensures that confidential HR data is only accessible to users with an HR role.




QUESTION: What does ServiceNow now call the HR application? - ANSWER-HRSD - HR Service

Delivery




QUESTION: What defines an employee's access to the HR Service Portal / Employee Service

Center? - ANSWER-Client Roles




QUESTION: What kind of records do HR Requests create? - ANSWER-HR Cases




QUESTION: In the HR Guided Setup Module, why are some tasks locked in the Task view? -

ANSWER-They require a plugin to be activated first.




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