SUCCESS IN BUSINESS EXAM
An employee expresses that he is mindful of his weaknesses, and he
wants to think through how those weaknesses affect the team and the
organization as a whole. Which component of emotional intelligence
is the employee expressing? - ANSWERS-Self-awareness
A manager expressed concern that a team member could not perform
well due to personal issues. Which aspect of emotional intelligence
did the manager display? - ANSWERS-Empathy
An employee has been appointed team leader for a new healthcare
initiative. The leader is currently undergoing a personal conflict at
home which is challenging her ability to be objective in team
interactions. The leader is conscious of this and does her best to
manage her internal emotions. Which term reflects this behavior? -
ANSWERS-Self-regulation
A manager presents facts and data to encourage the staff to make an
exceptionally difficult change to company procedures. The staff
reluctantly agrees to the change based on the provided information.
Which influence tactic was used by this manager? - ANSWERS-
Rational persuasion
Which step of the design thinking process introduces the product or
idea to the market? - ANSWERS-Implement
, A manager is ready to introduce developed ideas to market. Which
stage of the design thinking process is the manager experiencing? -
ANSWERS-Implement
What is the correct order of the six stages of the design thinking
process? - ANSWERS-Empathize, define, ideate, prototype, test,
implement
Prior to bringing a product to market, a project manager uses
production controls to ensure the system can make the item to the
expected specifications. Which stage in the design thinking process is
being used during this task? - ANSWERS-Test
Which tool of transformational leadership does a leader use to
recognize the cognitive abilities of subordinates and empower them
towards a positive organizational contribution? - ANSWERS-
Intellectual stimulation
Which level of follower maturity is being depicted by employees
when the leader can trust the employees to make decisions
independently and carry out organizational plans? - ANSWERS-High
competence and high commitment
Which style of leadership is most effective for a newly formed team
working under a tightly managed deadline? - ANSWERS-Autocratic