Page | 1
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, Table of contents zl zl
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication S
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kills
1. Theory-Based Perspectives and Contemporary Dynamics zl zl zl zl
2. Professional Guides for Nursing Communicationzl zl zl zl
3. Clinical Judgment and Ethical Decision Making
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4. Clarity and Safety in Communication
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PART II: Essential Communication Skills
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5. Developing Therapeutic Communication Skills
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6. Variation in Communication Styles
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7. Intercultural Communication zl
8. Therapeutic Communication in Groups zl zl zl
PART III: Therapeutic Interpersonal Relationship Skills
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9. Self-Concept in Professional Interpersonal Relationships
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10. Developing Therapeutic Relationships zl zl
11. Bridges and Barriers in Therapeutic Relationships
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12. Communicating with Families zl zl
13. Resolving Conflicts Between Nurse and Client zl zl zl zl zl
PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Diseas
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e Among Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
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15. Health Teaching and Coaching zl zl zl
16. Empowerment-Oriented Communication Strategies to Reduce Stress zl zl zl zl zl
PART V: Accommodating Clients with Special Communication Needs
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17. Communicating with Clients Experiencing Communication Deficits zl zl zl zl zl
18. Communicating with Children zl zl
19. Communicating with Older Adults zl zl zl
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,20. Communicating with Clients in Crisis zl zl zl zl
21. Communicating with Clients and Families at End of Life zl zl zl zl zl zl zl zl
PART VI: Collaborative and Professional Communication
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22. Role Relationships and Interpersonal Communication
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23. Communicating with Other Health Professionals zl zl zl zl
24. Communicating for Continuity of Care zl zl zl zl
25. Documentation in an Electronic Era zl zl zl zl
26. Communication at the Point of Care: Application of e-Health Technologies zl zl zl zl zl zl zl zl zl
Chapter 1: Theory Based Perspectives and Contemporary Dynamics MULTIPL
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E CHOICE zl
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the following ch
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aracteristics of nursing except zl zl zl
a. historically nursing is as old as mankind. zl zl zl zl zl zl
b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
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c. nursing was later practiced in the home by female caregivers with no formal education.
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d. nursing has always been identifiable as a distinct occupation.
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CORRECT ANSWER: A zl zl
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated to ca
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re of the sick and later in the home by female caregivers with no formal education, nursing was not identifia
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ble as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Notes on Nursing int
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roduced the world to the functional roles of professional nursing and the need for formal education.
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DIF: Cognitive Level: Comprehension zl zl
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Psychosocial Integrity
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Page | 3 zl zl
, 2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-
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quality care and used statistical data to document the need for handwashing in preventing infection, was
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a. Abraham Maslow. zl
b. Martha Rogers. zl
c. Hildegard Peplau. zl
d. Florence Nightingale. zl
CORRECT ANSWER: D zl zl
An early advocate for high-
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quality care, Florence Nightingale‘s use of statistical data to document the need for handwashing in preventi
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ng infection marks her as the profession‘s first nurse researcher.
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DIF: Cognitive Level: Knowledge zl zl
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Management
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of Care
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3. Today, professional nursing education begins at the
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a. undergraduate level. zl
b. graduate level. zl
c. advanced practice level. zl zl
d. administrative level. zl
CORRECT ANSWER: A zl zl
Today, professional nursing education begins at the undergraduate level, with a growing number of nurses ch
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oosing graduate studies to support differentiated practice roles and/or research opportunities. Nurses are pre
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pared to function as advanced practice nurse practitioners, administrators, and educators.
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DIF: z l z l Cognitive Level: Comprehension zl zl
REF: p. 2 TOP: Step of the Nursing Process: All phases
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MSC: Client Needs: Management of Care
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4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines and e
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mphasizes its unique functional characteristics. The four key concepts that form the foundation for all nursi
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ng theories are
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Page | 4 zl zl
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, Table of contents zl zl
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication S
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kills
1. Theory-Based Perspectives and Contemporary Dynamics zl zl zl zl
2. Professional Guides for Nursing Communicationzl zl zl zl
3. Clinical Judgment and Ethical Decision Making
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4. Clarity and Safety in Communication
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PART II: Essential Communication Skills
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5. Developing Therapeutic Communication Skills
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6. Variation in Communication Styles
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7. Intercultural Communication zl
8. Therapeutic Communication in Groups zl zl zl
PART III: Therapeutic Interpersonal Relationship Skills
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9. Self-Concept in Professional Interpersonal Relationships
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10. Developing Therapeutic Relationships zl zl
11. Bridges and Barriers in Therapeutic Relationships
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12. Communicating with Families zl zl
13. Resolving Conflicts Between Nurse and Client zl zl zl zl zl
PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Diseas
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e Among Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
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15. Health Teaching and Coaching zl zl zl
16. Empowerment-Oriented Communication Strategies to Reduce Stress zl zl zl zl zl
PART V: Accommodating Clients with Special Communication Needs
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17. Communicating with Clients Experiencing Communication Deficits zl zl zl zl zl
18. Communicating with Children zl zl
19. Communicating with Older Adults zl zl zl
Page | 2 zl zl
,20. Communicating with Clients in Crisis zl zl zl zl
21. Communicating with Clients and Families at End of Life zl zl zl zl zl zl zl zl
PART VI: Collaborative and Professional Communication
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22. Role Relationships and Interpersonal Communication
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23. Communicating with Other Health Professionals zl zl zl zl
24. Communicating for Continuity of Care zl zl zl zl
25. Documentation in an Electronic Era zl zl zl zl
26. Communication at the Point of Care: Application of e-Health Technologies zl zl zl zl zl zl zl zl zl
Chapter 1: Theory Based Perspectives and Contemporary Dynamics MULTIPL
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E CHOICE zl
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the following ch
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aracteristics of nursing except zl zl zl
a. historically nursing is as old as mankind. zl zl zl zl zl zl
b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
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c. nursing was later practiced in the home by female caregivers with no formal education.
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d. nursing has always been identifiable as a distinct occupation.
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CORRECT ANSWER: A zl zl
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated to ca
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re of the sick and later in the home by female caregivers with no formal education, nursing was not identifia
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ble as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Notes on Nursing int
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roduced the world to the functional roles of professional nursing and the need for formal education.
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DIF: Cognitive Level: Comprehension zl zl
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Psychosocial Integrity
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Page | 3 zl zl
, 2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-
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quality care and used statistical data to document the need for handwashing in preventing infection, was
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a. Abraham Maslow. zl
b. Martha Rogers. zl
c. Hildegard Peplau. zl
d. Florence Nightingale. zl
CORRECT ANSWER: D zl zl
An early advocate for high-
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quality care, Florence Nightingale‘s use of statistical data to document the need for handwashing in preventi
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ng infection marks her as the profession‘s first nurse researcher.
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DIF: Cognitive Level: Knowledge zl zl
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Management
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of Care
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3. Today, professional nursing education begins at the
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a. undergraduate level. zl
b. graduate level. zl
c. advanced practice level. zl zl
d. administrative level. zl
CORRECT ANSWER: A zl zl
Today, professional nursing education begins at the undergraduate level, with a growing number of nurses ch
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oosing graduate studies to support differentiated practice roles and/or research opportunities. Nurses are pre
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pared to function as advanced practice nurse practitioners, administrators, and educators.
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DIF: z l z l Cognitive Level: Comprehension zl zl
REF: p. 2 TOP: Step of the Nursing Process: All phases
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MSC: Client Needs: Management of Care
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4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines and e
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mphasizes its unique functional characteristics. The four key concepts that form the foundation for all nursi
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ng theories are
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Page | 4 zl zl