answered 2025/2026
1. A ________ ________ ________ ________ should be tailored to accommodate a patient's
expectations, age, socioeconomic background, lifestyle, and particular communication
problems. - correct answer ✔✔communication strategies training program
2. One goal of communication strategies training is to enhance a patient's sense of ________
________. - correct answer ✔✔self-efficacy
3. The content of a communication strategies training program centers around problems
specifically related to ________ ________ and how these problems can be minimized. Training
may be provided for facilitative and repair communication strategies. Patients may also consider
assertive versus nonassertive listening behaviors. - correct answer ✔✔hearing loss
4. One model for a training program includes three stages: ________ ________, ________
________, and ________ ________. A variety of exercises and activities can be used for each
stage. - correct answer ✔✔formal instructions, guided learning, and real-world practice
5. ________, which entails learning through observing, allows patients to acquire information
about effective communication behaviors and strategies and to acquire information about what
happens to someone as a result of using these behaviors and strategies. - correct answer
✔✔Modeling
6. ________ may involve direct instruction, prompting, shaping, reinforcement, modeling, and
feedback. - correct answer ✔✔Role-playing
7. A communication strategies training program for frequent communication partners often
includes instruction for ________ ________. - correct answer ✔✔clear speech
, Self-efficacy: - correct answer ✔✔confidence that a person has for performing a particular task;
belief in one's own ability to do something
Vicarious consequences: - correct answer ✔✔When someone observes the consequences of a
model's behaviors.
Role-playing: - correct answer ✔✔Individuals participate in hypothetical real-world situations
and interactions.
Videotaped scenarios: - correct answer ✔✔Recorded vignettes that provide examples of
communication interactions that can be used to stimulate discussion about communication
strategies and assertive behaviors.
Class format: - correct answer ✔✔Communication strategies training offered in a group setting,
where people interact with other people who have hearing loss, and also interact with their
family members.
Dialogue versus lecture: - correct answer ✔✔Engaging group participants in a dialogue is
usually more effective than lecturing them.
Modeling: - correct answer ✔✔The act of representing or demonstrating a behavior.
Continuous discourse tracking: - correct answer ✔✔An aural rehabilitation technique in which
the listener attempts to repeat verbatim text presented by a sender.
Record of experiences: - correct answer ✔✔Patients are encouraged to keep a "hearing diary"
in which they record and chart positive experiences, remaining challenges, and realistic goals.