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CPD exam- chapter 8 questions well answered (2025/2026)

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CPD exam- chapter 8 questions well answered (2025/2026)

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Uploaded on
December 20, 2025
Number of pages
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Written in
2025/2026
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CPD exam- chapter 8 questions well
answered (2025/2026)

1. Understanding how others feel about us is the foundation of emotional intelligence and is
fundamental to effective decision making.

A) True

B) False - correct answer ✔✔B) False



2. Emotional self-management helps you empathetically notice and offer comfort when
someone else is consumed by anxiety or sadness.

A) True

B) False - correct answer ✔✔B) False



3. A fundamental principle of emotional intelligence is "Never make an important decision while
experiencing strong emotions."

A) True

B) False - correct answer ✔✔A) True



4. High levels of stress in college students has been shown to sharpen memory and lead to
better memorization of study materials.

A) True

B) False - correct answer ✔✔B) False



5. Effective at denying their distressing feelings, Victims may use instant gratification to avoid
feeling an emotional upset.

A) True

, B) False - correct answer ✔✔A) True



6. Creators understand that choosing their attitude, in any circumstance, is a freedom that
cannot be taken from them.

A) True

B) False - correct answer ✔✔A) True



7. Psychologist Mihaly Csikszentmihalyi believes that the key to creating flow lies in the
interaction of two factors: the change a person perceives herself to be facing and the related
insights she perceives herself to possess.

A) True

B) False - correct answer ✔✔B) False



8. In order to maximize their chances of experiencing "flow" in their college courses, Creators
choose class schedules that will give them an opportunity to work with instructors who set
challenging but reasonable learning objectives for their students.

A) True

B) False - correct answer ✔✔A) True



9. Another name for emotional intelligence in the workplace is "professionalism."

A) True

B) False - correct answer ✔✔A) True



10. Daniel Goleman, author of Working with Emotional Intelligence, found that emotional
competence matters twice as much as other factors in job effectiveness.

A) True

B) False - correct answer ✔✔A) True

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