GMS FINAL EXAM UPDATED Study
Guide QUESTIONS AND CORRET
ANSWSER
Accountability - CORRECT ANSWERS The requirement to show
performance results to a supervisor.
Administrator - CORRECT ANSWERS A manager in a public or non-
profit organization.
Agenda setting - CORRECT ANSWERS The development of action
priorities for accomplishing goals and plans.
Board of directors - CORRECT ANSWERS A group of people who are
supposed to make sure an organization is well run and managed in a lawful and
ethical manner.
Commitment - CORRECT ANSWERS The degree to which one works
to apply their talents and capabilities to important tasks.
Competency - CORRECT ANSWERS One's personal talents or job-
related capabilities.
Conceptual skill - CORRECT ANSWERS The ability to think
analytically to diagnose and solve complex problems.
Controlling - CORRECT ANSWERS The process of measuring
performance and taking action to ensure desired results.
,Corporate governance - CORRECT ANSWERS The active oversight of
management decisions and performance by a company's board of directors.
Discrimination - CORRECT ANSWERS The active denial of full
benefits of organizational membership to members of certain groups.
Effective manager - CORRECT ANSWERS A manager who helps
others achieve high performance and satisfaction at work.
Emotional intelligence - CORRECT ANSWERS The ability to manage
ourselves and our relationships effectively.
Ethics - CORRECT ANSWERS The moral standards of what is 'good'
and 'right' in one's behaviour.
Fourth Industrial Age - CORRECT ANSWERS Our current era, in
which the cloud, mobile Internet, automation, robotics, and artificial
intelligence are the driving forces of change.
Free-agent economy - CORRECT ANSWERS An economy in which
people change jobs more often, and many work on independent contracts with a
shifting mix of employers.
Functional managers - CORRECT ANSWERS Managers who are
responsible for one area, such as finance, marketing, production, personnel,
accounting, or sales.
Knowledge worker - CORRECT ANSWERS Someone whose mind is a
critical asset to employers.
,Leading - CORRECT ANSWERS The process of arousing enthusiasm
and inspiring efforts to achieve goals.
Learning - CORRECT ANSWERS A change in behaviour that results
from experience.
Lifelong learning - CORRECT ANSWERS Continuous learning from
daily experiences.
Line managers - CORRECT ANSWERS Managers who directly
contribute to producing the organization's goods or services.
Management process - CORRECT ANSWERS Includes planning,
organizing, leading, and controlling the use of resources to accomplish
performance goals.
Manager - CORRECT ANSWERS A person who supports, activates,
and is responsible for the work of others.
Middle managers - CORRECT ANSWERS Managers who oversee the
work of large departments or divisions.
Networking - CORRECT ANSWERS The process of creating positive
relationships with people who can help advance agendas.
Open system - CORRECT ANSWERS A system that transforms
resource inputs from the environment into product outputs.
Organization - CORRECT ANSWERS A collection of people working
together to achieve a common purpose.
, Organizing - CORRECT ANSWERS The process of defining and
assigning tasks, allocating resources, and providing resource support.
Performance effectiveness - CORRECT ANSWERS An output measure
of task or goal accomplishment.
Performance efficiency - CORRECT ANSWERS An input measure of
resource cost associated with goal accomplishment.
Planning - CORRECT ANSWERS The process of setting goals and
objectives and making plans to accomplish them.
Prejudice - CORRECT ANSWERS The display of negative, irrational
attitudes toward members of diverse populations.
Productivity - CORRECT ANSWERS The quantity and quality of work
performance, with resource utilization considered.
Quality of work life - CORRECT ANSWERS The overall quality of
human experiences in the workplace.
Reshoring - CORRECT ANSWERS Occurs when firms move jobs back
home from foreign locations.
Self-management - CORRECT ANSWERS The ability to understand
oneself, exercise initiative, accept responsibility, and learn from experience.
Guide QUESTIONS AND CORRET
ANSWSER
Accountability - CORRECT ANSWERS The requirement to show
performance results to a supervisor.
Administrator - CORRECT ANSWERS A manager in a public or non-
profit organization.
Agenda setting - CORRECT ANSWERS The development of action
priorities for accomplishing goals and plans.
Board of directors - CORRECT ANSWERS A group of people who are
supposed to make sure an organization is well run and managed in a lawful and
ethical manner.
Commitment - CORRECT ANSWERS The degree to which one works
to apply their talents and capabilities to important tasks.
Competency - CORRECT ANSWERS One's personal talents or job-
related capabilities.
Conceptual skill - CORRECT ANSWERS The ability to think
analytically to diagnose and solve complex problems.
Controlling - CORRECT ANSWERS The process of measuring
performance and taking action to ensure desired results.
,Corporate governance - CORRECT ANSWERS The active oversight of
management decisions and performance by a company's board of directors.
Discrimination - CORRECT ANSWERS The active denial of full
benefits of organizational membership to members of certain groups.
Effective manager - CORRECT ANSWERS A manager who helps
others achieve high performance and satisfaction at work.
Emotional intelligence - CORRECT ANSWERS The ability to manage
ourselves and our relationships effectively.
Ethics - CORRECT ANSWERS The moral standards of what is 'good'
and 'right' in one's behaviour.
Fourth Industrial Age - CORRECT ANSWERS Our current era, in
which the cloud, mobile Internet, automation, robotics, and artificial
intelligence are the driving forces of change.
Free-agent economy - CORRECT ANSWERS An economy in which
people change jobs more often, and many work on independent contracts with a
shifting mix of employers.
Functional managers - CORRECT ANSWERS Managers who are
responsible for one area, such as finance, marketing, production, personnel,
accounting, or sales.
Knowledge worker - CORRECT ANSWERS Someone whose mind is a
critical asset to employers.
,Leading - CORRECT ANSWERS The process of arousing enthusiasm
and inspiring efforts to achieve goals.
Learning - CORRECT ANSWERS A change in behaviour that results
from experience.
Lifelong learning - CORRECT ANSWERS Continuous learning from
daily experiences.
Line managers - CORRECT ANSWERS Managers who directly
contribute to producing the organization's goods or services.
Management process - CORRECT ANSWERS Includes planning,
organizing, leading, and controlling the use of resources to accomplish
performance goals.
Manager - CORRECT ANSWERS A person who supports, activates,
and is responsible for the work of others.
Middle managers - CORRECT ANSWERS Managers who oversee the
work of large departments or divisions.
Networking - CORRECT ANSWERS The process of creating positive
relationships with people who can help advance agendas.
Open system - CORRECT ANSWERS A system that transforms
resource inputs from the environment into product outputs.
Organization - CORRECT ANSWERS A collection of people working
together to achieve a common purpose.
, Organizing - CORRECT ANSWERS The process of defining and
assigning tasks, allocating resources, and providing resource support.
Performance effectiveness - CORRECT ANSWERS An output measure
of task or goal accomplishment.
Performance efficiency - CORRECT ANSWERS An input measure of
resource cost associated with goal accomplishment.
Planning - CORRECT ANSWERS The process of setting goals and
objectives and making plans to accomplish them.
Prejudice - CORRECT ANSWERS The display of negative, irrational
attitudes toward members of diverse populations.
Productivity - CORRECT ANSWERS The quantity and quality of work
performance, with resource utilization considered.
Quality of work life - CORRECT ANSWERS The overall quality of
human experiences in the workplace.
Reshoring - CORRECT ANSWERS Occurs when firms move jobs back
home from foreign locations.
Self-management - CORRECT ANSWERS The ability to understand
oneself, exercise initiative, accept responsibility, and learn from experience.
