CIS 231 CHAPTER 9 EXAM QUESTIONS
WITH 100% CORRECT ANSWERS
What drives consumers to abandon e-commerce sites? - Answer- Poor website
performance, slow response time, and inadequate customer support.
What are two key considerations for a new e-commerce company regarding hardware?
- Answer- Choosing to host its own website or using a third-party web service provider.
What are the fundamental services performed by web server software? - Answer-
Security, retrieving and sending web pages, tracking, and development.
What are the five core tasks supported by e-commerce software? - Answer- Catalog
management, product configuration, shopping cart facilities, transaction processing, and
web traffic data analysis.
What limitations do handheld devices have for m-commerce? - Answer- Small screens,
less processing power, limited bandwidth, and battery life.
What is a digital certificate? - Answer- An attachment or embedded data that verifies the
identity of a sender or website.
What does the Address Verification System do? - Answer- Compares the address on
file with the address provided by the cardholder.
What is Transport Layer Security (TLS)? - Answer- A communications protocol that
ensures privacy between communicating applications and users.
What is electronic cash? - Answer- Money that is computerized, stored, and used for e-
commerce transactions.
What is a key requirement for organizations to succeed in e-commerce? - Answer-
Define and execute an effective strategy.
How is e-commerce evolving? - Answer- It provides new ways of conducting business
with potential benefits and problems.
What is e-commerce? - Answer- Conducting business activities electronically over
computer networks.
WITH 100% CORRECT ANSWERS
What drives consumers to abandon e-commerce sites? - Answer- Poor website
performance, slow response time, and inadequate customer support.
What are two key considerations for a new e-commerce company regarding hardware?
- Answer- Choosing to host its own website or using a third-party web service provider.
What are the fundamental services performed by web server software? - Answer-
Security, retrieving and sending web pages, tracking, and development.
What are the five core tasks supported by e-commerce software? - Answer- Catalog
management, product configuration, shopping cart facilities, transaction processing, and
web traffic data analysis.
What limitations do handheld devices have for m-commerce? - Answer- Small screens,
less processing power, limited bandwidth, and battery life.
What is a digital certificate? - Answer- An attachment or embedded data that verifies the
identity of a sender or website.
What does the Address Verification System do? - Answer- Compares the address on
file with the address provided by the cardholder.
What is Transport Layer Security (TLS)? - Answer- A communications protocol that
ensures privacy between communicating applications and users.
What is electronic cash? - Answer- Money that is computerized, stored, and used for e-
commerce transactions.
What is a key requirement for organizations to succeed in e-commerce? - Answer-
Define and execute an effective strategy.
How is e-commerce evolving? - Answer- It provides new ways of conducting business
with potential benefits and problems.
What is e-commerce? - Answer- Conducting business activities electronically over
computer networks.
