Epic Training Exam (Latest 2026/ 2027
Update) 100% Verified Questions &
Answers
What are the appropriate forms of primary photo ID -CORRECTANSWER DL, passport,
military ID, state ID
Who is responsible for any balance not covered by insurance -CORRECTANSWER
Guarantor
What is the correct occurrence code for an auto accident that occurred in an at-fault
state -CORRECTANSWER 01
What is the correct occurrence code to use when registering a Workers comp encounter
-CORRECTANSWER 04
What term is associated with patient privacy and the electronic submission of claims -
CORRECTANSWER HIPAA
Two patients can be linked to the same guarantor account -CORRECTANSWER True
You can use the temporary address to make sure a pt's bills are sent to an address
other than their home address -CORRECTANSWER False
, What is the purpose of EMTALA -CORRECTANSWER To ensure that patients who
either present for treatment in the emergency room or in active labor are treated
regardless of their ability to pay for the service
What makes up the Serve for Better model -CORRECTANSWER Empathy, Quality,
Experience, Completeness
What are the Conifer core models -CORRECTANSWER Service, Integrity, Unity,
Respect
Key components to verify patient benefits -CORRECTANSWER Copayment for
procedure, coinsurance for procedure, policy effective, covered benefit
Informing a pt of how long the registration process will take falls under which AIDET
fundamental -CORRECTANSWER Duration
Which ways can you help to keep PHI private -CORRECTANSWER log off/lock
computers screens when not in use, shred documents containing PHI, lock file cabinets
and drawers when PHI is present, Avoid discussing sensitive information in public
A patient presents to the facility for services. He is covered by his own Cigna insurance
that he has through his job, and he also has BCBS coverage through his wife's
Update) 100% Verified Questions &
Answers
What are the appropriate forms of primary photo ID -CORRECTANSWER DL, passport,
military ID, state ID
Who is responsible for any balance not covered by insurance -CORRECTANSWER
Guarantor
What is the correct occurrence code for an auto accident that occurred in an at-fault
state -CORRECTANSWER 01
What is the correct occurrence code to use when registering a Workers comp encounter
-CORRECTANSWER 04
What term is associated with patient privacy and the electronic submission of claims -
CORRECTANSWER HIPAA
Two patients can be linked to the same guarantor account -CORRECTANSWER True
You can use the temporary address to make sure a pt's bills are sent to an address
other than their home address -CORRECTANSWER False
, What is the purpose of EMTALA -CORRECTANSWER To ensure that patients who
either present for treatment in the emergency room or in active labor are treated
regardless of their ability to pay for the service
What makes up the Serve for Better model -CORRECTANSWER Empathy, Quality,
Experience, Completeness
What are the Conifer core models -CORRECTANSWER Service, Integrity, Unity,
Respect
Key components to verify patient benefits -CORRECTANSWER Copayment for
procedure, coinsurance for procedure, policy effective, covered benefit
Informing a pt of how long the registration process will take falls under which AIDET
fundamental -CORRECTANSWER Duration
Which ways can you help to keep PHI private -CORRECTANSWER log off/lock
computers screens when not in use, shred documents containing PHI, lock file cabinets
and drawers when PHI is present, Avoid discussing sensitive information in public
A patient presents to the facility for services. He is covered by his own Cigna insurance
that he has through his job, and he also has BCBS coverage through his wife's