EMERGING TECHNOLOGIES
FOR BUSINESSES
,INHOUD
1. introduction to a digital economy ......................................................................................................4
1.1 The Rise of a Digital Economy......................................................................................................4
1.2 Defining the Digi-related Concepts in a Digital Economy ...............................................................7
1.2.1 Differentiating IT from a Digital Technology .............................................................................7
1.2.2 Differentiating Digital Innovations ..........................................................................................8
1.3 Central Role of a Digital Business Model.......................................................................................9
Omnipresence of IT projects in organizations ................................................................................... 12
1.4 Agility as a Njew Way of Working ................................................................................................ 14
1.4.1 Agile Manifesto ................................................................................................................... 15
1.4.2 Scrum ................................................................................................................................ 17
1.4.3 Lean Start-Ups ................................................................................................................... 20
other software development lifecycles - ppt ..................................................................................... 21
Other project management methodologies ...................................................................................... 24
omnipresence of processes in organizations – ppt............................................................................ 27
ORIGINS AND HISTORY OF BUSINESS PROCESS MANAGEMENT (BPM) - PPT .................................... 30
BPM’s origins and history ............................................................................................................ 30
introduction to the BPM lifecycle ..................................................................................................... 33
demining’s quality lifecycle view (pdca) → continuous improvement cycle ..................................... 33
standard BPM lifecycle ................................................................................................................ 33
Lifecycle 4: process redesign ....................................................................................................... 46
bpm as an enterprise capability - PPT .............................................................................................. 49
2. Introduction to Selected Digital Technologies .................................................................................. 52
2.1 Adopting a Digital Technology .................................................................................................... 52
2.2 selecting digital technologies for this book ................................................................................. 55
2.3 Overview of the Subsequent Book Chapters – extra information................................................... 58
2.3.1 interview questions for academic experts ............................................................................ 59
3. artificial intelligence ....................................................................................................................... 60
3.1 introduction to artificial intelligence ........................................................................................... 60
3.2 background of artificial intelligence - interview ........................................................................... 61
3.2.1 terminology and explanations.............................................................................................. 61
3.2.2 current and future research ................................................................................................. 64
3.2.3 Sustainable Automation Concerns ...................................................................................... 67
3.3 success story about artificial intelligence - interview ................................................................... 70
3.3.1 general case information..................................................................................................... 70
1
EMERGING TECHNOLOGIES
, 3.3.2 PLANNING ......................................................................................................................... 73
3.3.3 adoption and case evaluation .............................................................................................. 77
3.3.4 best-practice advice ........................................................................................................... 79
4. internet of things ............................................................................................................................ 82
4.1 introduction to internet of things ................................................................................................ 82
4.2 Background of internet of things - interview ................................................................................ 83
4.2.1 terminology and explinations............................................................................................... 83
4.2.2 Current and Future Research .............................................................................................. 84
4.2.3 Sustainable Automation Concerns ...................................................................................... 85
4.3 success story about internet of things ........................................................................................ 87
4.3.1 general case information..................................................................................................... 87
4.3.2 Planning ............................................................................................................................. 89
4.3.3 Adoption and Case Evaluation ............................................................................................. 90
4.3.4 Best-Practice Advice ........................................................................................................... 91
5. Virtual reality and augmented reality ............................................................................................... 92
5.1 Introduction to Virtual Reality and Augmented Reality ................................................................. 92
5.2 Background of Virtual Reality and Augmented Reality .................................................................. 92
5.2.1 Terminology and Explanations ............................................................................................. 92
5.2.2 Current and Future Research .............................................................................................. 94
5.2.3 Sustainable Automation Concerns ...................................................................................... 95
5.3 Success Story About Virtual Reality and Augmented Reality ........................................................ 96
5.3.1 General Case Information ................................................................................................... 96
5.3.2 Planning ............................................................................................................................. 97
5.3.3 Adoption and Case Evaluation ............................................................................................. 97
5.3.4 Best Practice Advice ........................................................................................................... 98
6. DIGITAL TWIN TECHNOLOGY .......................................................................................................... 99
6.1 Introduction to Digital Twin Technology ...................................................................................... 99
6.2 Background of D igital Twin Technology .................................................................................... 100
6.2.1 Terminology and Explanations ........................................................................................... 100
6.2.2 Current and Future Research ............................................................................................ 100
6.2.3 Sustainable Automation Concerns .................................................................................... 100
6.2.4 Extra Hints ....................................................................................................................... 100
6.3 Success Story About Digital Twin Technology ........................................................................... 101
6.3.1 General Case Information ................................................................................................. 101
6.3.2 Planning ........................................................................................................................... 102
6.3.3 Adoption and Case Evaluation ........................................................................................... 102
6.3.4 Best Practice Advice ......................................................................................................... 103
2
EMERGING TECHNOLOGIES
, 7. BLOCKCHAIN TECHNOLOGY ........................................................................................................ 104
7.1 Introduction to Blockchain Technology..................................................................................... 104
7.2 Background of Blockchain Technology ..................................................................................... 105
7.2.1 Terminology and Explanations ........................................................................................... 105
7.2.2 Current and Future Research ............................................................................................ 106
7.2.3 Sustainable Automation Concerns .................................................................................... 107
7.3 Success Story About Blockchain Technology ............................................................................ 108
7.3.1 General Case Information ................................................................................................. 108
7.3.2 Planning ........................................................................................................................... 108
7.3.3 Adoption and Case Evaluation ........................................................................................... 109
7.3.4 Best Practice Advice ......................................................................................................... 110
8. 3D PRINTiNG ............................................................................................................................... 112
8.1 Introduction to 3D Printing ....................................................................................................... 113
8.2 Background of 3D Printing ....................................................................................................... 113
8.2.1 Terminology and Explanations ........................................................................................... 113
8.2 Background of 3D Printing ....................................................................................................... 114
8.2.2 Current and Future Research ............................................................................................ 114
8.2.3 Sustainable Automation Concerns .................................................................................... 115
8.3 Success Story About 3D Printing .............................................................................................. 117
8.3.1 General Case Information ................................................................................................. 117
8.3.2 Planning ........................................................................................................................... 118
8.3.3 Adoption and Case Evaluation ........................................................................................... 118
8.3.4 Best Practice Advice ......................................................................................................... 119
9. BIOCHIPS .................................................................................................................................... 121
9.1 Introduction to Biochips .......................................................................................................... 121
9.2 Background of Biochips ........................................................................................................... 121
9.2.1 Terminology and Explanations ........................................................................................... 122
9.2.2 CURRENT AND FUTURE RESEARCH................................................................................... 123
9.2.3 SUSTAINABLE AUTOMATION CONCERNS .......................................................................... 124
9.3 Success Story About Biochips ................................................................................................. 125
9.3.1 General Case Information ................................................................................................. 125
9.3.2 Planning and Strategic Decisions ....................................................................................... 127
9.3.3 Adoption and Case Evaluation – Summary ......................................................................... 127
9.3.4 Best Practice Advice ......................................................................................................... 130
3
EMERGING TECHNOLOGIES
FOR BUSINESSES
,INHOUD
1. introduction to a digital economy ......................................................................................................4
1.1 The Rise of a Digital Economy......................................................................................................4
1.2 Defining the Digi-related Concepts in a Digital Economy ...............................................................7
1.2.1 Differentiating IT from a Digital Technology .............................................................................7
1.2.2 Differentiating Digital Innovations ..........................................................................................8
1.3 Central Role of a Digital Business Model.......................................................................................9
Omnipresence of IT projects in organizations ................................................................................... 12
1.4 Agility as a Njew Way of Working ................................................................................................ 14
1.4.1 Agile Manifesto ................................................................................................................... 15
1.4.2 Scrum ................................................................................................................................ 17
1.4.3 Lean Start-Ups ................................................................................................................... 20
other software development lifecycles - ppt ..................................................................................... 21
Other project management methodologies ...................................................................................... 24
omnipresence of processes in organizations – ppt............................................................................ 27
ORIGINS AND HISTORY OF BUSINESS PROCESS MANAGEMENT (BPM) - PPT .................................... 30
BPM’s origins and history ............................................................................................................ 30
introduction to the BPM lifecycle ..................................................................................................... 33
demining’s quality lifecycle view (pdca) → continuous improvement cycle ..................................... 33
standard BPM lifecycle ................................................................................................................ 33
Lifecycle 4: process redesign ....................................................................................................... 46
bpm as an enterprise capability - PPT .............................................................................................. 49
2. Introduction to Selected Digital Technologies .................................................................................. 52
2.1 Adopting a Digital Technology .................................................................................................... 52
2.2 selecting digital technologies for this book ................................................................................. 55
2.3 Overview of the Subsequent Book Chapters – extra information................................................... 58
2.3.1 interview questions for academic experts ............................................................................ 59
3. artificial intelligence ....................................................................................................................... 60
3.1 introduction to artificial intelligence ........................................................................................... 60
3.2 background of artificial intelligence - interview ........................................................................... 61
3.2.1 terminology and explanations.............................................................................................. 61
3.2.2 current and future research ................................................................................................. 64
3.2.3 Sustainable Automation Concerns ...................................................................................... 67
3.3 success story about artificial intelligence - interview ................................................................... 70
3.3.1 general case information..................................................................................................... 70
1
EMERGING TECHNOLOGIES
, 3.3.2 PLANNING ......................................................................................................................... 73
3.3.3 adoption and case evaluation .............................................................................................. 77
3.3.4 best-practice advice ........................................................................................................... 79
4. internet of things ............................................................................................................................ 82
4.1 introduction to internet of things ................................................................................................ 82
4.2 Background of internet of things - interview ................................................................................ 83
4.2.1 terminology and explinations............................................................................................... 83
4.2.2 Current and Future Research .............................................................................................. 84
4.2.3 Sustainable Automation Concerns ...................................................................................... 85
4.3 success story about internet of things ........................................................................................ 87
4.3.1 general case information..................................................................................................... 87
4.3.2 Planning ............................................................................................................................. 89
4.3.3 Adoption and Case Evaluation ............................................................................................. 90
4.3.4 Best-Practice Advice ........................................................................................................... 91
5. Virtual reality and augmented reality ............................................................................................... 92
5.1 Introduction to Virtual Reality and Augmented Reality ................................................................. 92
5.2 Background of Virtual Reality and Augmented Reality .................................................................. 92
5.2.1 Terminology and Explanations ............................................................................................. 92
5.2.2 Current and Future Research .............................................................................................. 94
5.2.3 Sustainable Automation Concerns ...................................................................................... 95
5.3 Success Story About Virtual Reality and Augmented Reality ........................................................ 96
5.3.1 General Case Information ................................................................................................... 96
5.3.2 Planning ............................................................................................................................. 97
5.3.3 Adoption and Case Evaluation ............................................................................................. 97
5.3.4 Best Practice Advice ........................................................................................................... 98
6. DIGITAL TWIN TECHNOLOGY .......................................................................................................... 99
6.1 Introduction to Digital Twin Technology ...................................................................................... 99
6.2 Background of D igital Twin Technology .................................................................................... 100
6.2.1 Terminology and Explanations ........................................................................................... 100
6.2.2 Current and Future Research ............................................................................................ 100
6.2.3 Sustainable Automation Concerns .................................................................................... 100
6.2.4 Extra Hints ....................................................................................................................... 100
6.3 Success Story About Digital Twin Technology ........................................................................... 101
6.3.1 General Case Information ................................................................................................. 101
6.3.2 Planning ........................................................................................................................... 102
6.3.3 Adoption and Case Evaluation ........................................................................................... 102
6.3.4 Best Practice Advice ......................................................................................................... 103
2
EMERGING TECHNOLOGIES
, 7. BLOCKCHAIN TECHNOLOGY ........................................................................................................ 104
7.1 Introduction to Blockchain Technology..................................................................................... 104
7.2 Background of Blockchain Technology ..................................................................................... 105
7.2.1 Terminology and Explanations ........................................................................................... 105
7.2.2 Current and Future Research ............................................................................................ 106
7.2.3 Sustainable Automation Concerns .................................................................................... 107
7.3 Success Story About Blockchain Technology ............................................................................ 108
7.3.1 General Case Information ................................................................................................. 108
7.3.2 Planning ........................................................................................................................... 108
7.3.3 Adoption and Case Evaluation ........................................................................................... 109
7.3.4 Best Practice Advice ......................................................................................................... 110
8. 3D PRINTiNG ............................................................................................................................... 112
8.1 Introduction to 3D Printing ....................................................................................................... 113
8.2 Background of 3D Printing ....................................................................................................... 113
8.2.1 Terminology and Explanations ........................................................................................... 113
8.2 Background of 3D Printing ....................................................................................................... 114
8.2.2 Current and Future Research ............................................................................................ 114
8.2.3 Sustainable Automation Concerns .................................................................................... 115
8.3 Success Story About 3D Printing .............................................................................................. 117
8.3.1 General Case Information ................................................................................................. 117
8.3.2 Planning ........................................................................................................................... 118
8.3.3 Adoption and Case Evaluation ........................................................................................... 118
8.3.4 Best Practice Advice ......................................................................................................... 119
9. BIOCHIPS .................................................................................................................................... 121
9.1 Introduction to Biochips .......................................................................................................... 121
9.2 Background of Biochips ........................................................................................................... 121
9.2.1 Terminology and Explanations ........................................................................................... 122
9.2.2 CURRENT AND FUTURE RESEARCH................................................................................... 123
9.2.3 SUSTAINABLE AUTOMATION CONCERNS .......................................................................... 124
9.3 Success Story About Biochips ................................................................................................. 125
9.3.1 General Case Information ................................................................................................. 125
9.3.2 Planning and Strategic Decisions ....................................................................................... 127
9.3.3 Adoption and Case Evaluation – Summary ......................................................................... 127
9.3.4 Best Practice Advice ......................................................................................................... 130
3
EMERGING TECHNOLOGIES
