Test Bank For Managing Performance through Training and Development 8th Edition by Alan M. Saks and Robert R. Haccoun ISBN 9780176798079 Chapters(1 to 14)

NETA ASSESSMENT
Test Bank
to accompany




Prepared by
Alan M. Saks,
University of Toronto

.




ii

, CONTENTS

Chapter 1: The Training and Development Process ..................................................................... 1
Chapter 2: Learning and Motivation.......................................................................................... 40
Chapter 3: The Needs Analysis Process .................................................................................... 80
Chapter 4: Training Design..................................................................................................... 115
Chapter 5: Off-the-Job Training Methods ............................................................................... 149
Chapter 6: Off-the-Job Training Methods ............................................................................... 178
Chapter 7: Technology-Based Training Methods .................................................................... 210
Chapter 8: Training Delivery .................................................................................................. 249
Chapter 9: Transfer of Training .............................................................................................. 281
Chapter 10: Training Evaluation ............................................................................................. 317
Chapter 11: Training Costs and Benefits ................................................................................. 357
Chapter 12: Training Programs ............................................................................................... 382
Chapter 13: Management and Leadership Development .......................................................... 413
Chapter 14: The Evolution and Future of Training and Development ....................................... 455




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,Chapter 1 - The Training and Development Process
1. Performance management is best categorized as a single event often associated with an annual
performance appraisal process.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Performance Management
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

2. Components of a performance management process usually identify training and development needs of
individuals leading to concrete plans for development of skills, knowledge, and abilities.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Difficult
REFERENCES: Performance Management
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

3. SMART goals are goals that are specific, measurable, attainable, realistic, and have a time frame.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Performance Management
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

4. Development is described as a planned effort to develop employees’ knowledge, skills, and abilities to
help employees perform better at their current jobs.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
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, Chapter 1 - The Training and Development Process
REFERENCES: Training and Development
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

5. The main goal of the Edmonton Police Service’s mental health program was to improve interactions
between police officers and mentally ill individuals. This is clearly an example of a training initiative,
NOT a development program.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Edmonton Police Service
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

6. One of the intrinsic benefits of training and development is the benefits realized by society.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Benefits of Training and Development
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

7. According to research presented in the textbook, a negative relationship exists between per-employee
expenditures on training and development and employee productivity levels.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Difficult
REFERENCES: Benefits of Training and Development
QUESTION TYPE: True / False
HAS VARIABLES: False
DATE CREATED: 10/5/2018 8:18 AM
DATE MODIFIED: 10/5/2018 8:18 AM

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