1. Multicultural communication: - correct answers a. Intercultural communication occurs when a
member of one culture produces a message for consumption by a member of another culture. More
precisely, intercultural communication involves interaction between people whose cultural perceptions
and symbol systems are distinct enough to alter the communication event.
2. Elements of culture: - correct answersa. History- We need to understand our present. All cultures
believe in the
idea that history is a diagram that offers direction about how to live in the present. Like most of the
important elements of culture, it is transmitted from generation to generation and helps perpetuate a
culture's worldview. History highlights the culture's origins, "tells" its members what is deemed
important, and identifies the accomplishments of the culture of which they can be proud.
b. Religion- Worldview. All cultures possess "a dominant, organized religion within which salient beliefs
and activities (rites, rituals, taboos, and ceremonies) can be given meaning and legitimacy." The
influence of religion can be seen in the entire fabric of a culture since it serves so many basic functions.
These functions include social control, conflict resolution, reinforcement of group solidarity,
explanations of the unexplainable, and emotional support.
c. Values- Guidelines on what is beauty, desirable, goodness, etc. Critical to the maintenance of culture
as a whole because they represent the qualities that people believe are essential to continuing their way
of life.
d. Social Organizations- Schools, government, sports, jobs, family. Help the members of the culture
organize their lives. These social systems establish communication networks and regulate norms of
personal, familial, and social conduct.
e. Language- Saturated in ideology. Language allow the members of a culture to share ideas, feelings,
and information, but it is also one of the chief methods for the transmission of culture. Without our
capacity for complex language, human culture as we know it could not exist.
3. Functions of culture: - correct answersa. Culture serves a basic need by laying out a predictable world
in which each of you is firmly grounded. It thus enables you to make sense of your surroundings. "It
makes all things easy". In humans, it is culture that sets the limits on behavior and guides it along
predictable paths.
b. Culture serves three main needs for human beings: basic, derived, integrative
, 4. Characteristics of communication - correct answersa. Communication is a dynamic process- is an
ongoing activity and an unending process; it is not static. And conveys the idea that sending and
receiving messages involves a host of variables, all in operation at the same time.
b. Communication is symbolic- Symbols bear no inherent relation to what they are intended to
represent and are, therefore, arbitrary. They are only sounds, marks on paper, movements, etc. that you
employ in your attempt to share your reality with other people. This symbol-making ability allows for
everyday interaction.
c. Communication is contextual- It occurs in particular situations or systems that influence what and how
we communicate and what meanings we attach to messages. Communication does not occur in isolation
or in a vacuum, but rather is part of a larger system composed of many ingredients, all of which must be
considered.
d. Communication is self-reflective- Humans have the ability to think about themselves, their
communication partners, their messages, and the potential results of those messages, all at the same
time. Allows you to monitor your actions and, when necessary or desirable, make certain adjustments.
e. We learn to communicate- Human beings are equipped with the necessary anatomy, physiology, and
chemistry to learn new information through their entire lives, there is no upper limit to how much you
can learn. "Open-ended system".
f. Communication has consequences- The act of sending and receiving symbols influences all the
involved parties. Put in slightly different terms, "All of our messages, to one degree or another, do
something to someone else (as well as to us).
5. Social construction of reality: - correct answersa. Constructed is malleable, different cultures hold
completely different beliefs about what is "real" and "obviously true". Socially constructed, realities are
created and maintained and are the product not of isolated individuals but of relationships,
communities, groups and whole cultures.
b. Self is socially constructed through various relational and linguistic processes, arises out of
interactions with other people and is based on language. "Common sense".
6. Five features of reality: - correct answersa. Fragile- Socially constructed and easily disrupted.
"Breaching experiments" Incorrigible propositions of social knowledge are not adequate for present
circumstance. EX- Mistaking customer for staff or grocery shopping.
b. Coherent body of knowledge- There is an order and structure of reality. EX- Pharmacists and addicts
c. Reflexive- We suffer from incorrigible propositions; things we fundamentally believe to be true.
Provides absolute faith in the validity of our knowledge. EX- Hallucinations.
d. Interactional- Behavior is interactional, compare our lives to others to define ourselves. I know who I
am through my interactions with other people. You see yourself as others see you, entire perception of