, 2
STATE FARM ESTIMATICS EXAM (LATEST ): MOST
COMPREHENSIVE QS & ANS - TO PASS THE EXAM, 100% VERIFIED -
UPDATED
Q1
You inspect a 2019 sedan with a front bumper tear and a broken fog lamp. Which estimating
approach is most correct?
A. Replace bumper, replace fog lamp, paint only if OEM color match.
B. Repair or replace bumper depending on severity, replace fog lamp, and include
refinish/blend as needed.
C. Only replace fog lamp; bumper can wait until shop review.
D. Replace bumper and repaint the entire vehicle for uniformity.
Correct Answer: B
Rationale (paragraph):
Option B is correct because an estimator must evaluate whether the bumper can be repaired
or requires replacement based on severity; you never assume one method automatically. The
fog lamp must be included because it is visibly damaged. A proper estimate must also include
repainting the bumper or blending into adjacent panels if color match requires it, which is
standard refinishing practice. Option A is incorrect because refinishing is not dependent on
OEM color—refinish is required any time you repair or replace a painted part. Option C is
improper because visible damage must be estimated, not deferred. Option D is excessive and
unjustified, as a full-vehicle repaint is never required for isolated bumper damage.
Q2
, 3
A fender costs $420. Labor to replace = 2.5 hours at $85/hour. What is the correct parts +
labor total?
A. $632.50
B. $633.00
C. $632.50 + 10% markup
D. $632.50 + $75 teardown fee
Correct Answer: A
Rationale:
Option A is correct because calculating labor (2.5 × 85 = $212.50) and adding the part price
($420) results in exactly $632.50. This matches normal estimating procedures and uses the
data given without assumptions. Option B adds rounding that wasn’t requested. Options C
and D add fees not provided in the scenario; therefore, they cannot be included in a valid
estimate.
Q3
Refinish time for a fender = 1.2 hours. Material/additional refinish factor = 0.3 hours. Paint
rate = $95/hr. What is the refinish cost?
A. $142.50
B. $114.00
C. $114.00 (materials billed separately)
D. $190.00
Correct Answer: A
Rationale:
Option A is correct because total refinish time is the sum of base refinish hours (1.2) plus the
material factor (0.3), equaling 1.5 hours. At a paint rate of $95/hr, the cost becomes 1.5 × 95
, 4
= $142.50. Option B excludes the material factor and produces an incomplete estimate.
Option C incorrectly separates materials even though the question states the material factor is
already included. Option D is an incorrect calculation and overstates the cost.
Q4
You find hidden damage under the bumper after initial inspection. What is the correct next
step?
A. Ignore it since it wasn’t in the first estimate.
B. Document the hidden damage and create a supplement request based on teardown needs.
C. Replace all possible hidden components automatically.
D. Stop the estimate and refuse to proceed.
Correct Answer: B
Rationale:
Option B is correct because hidden damage must be acknowledged, documented, and handled
through the supplement process. Estimators should note what was observed, reference
supporting photos, and indicate that a teardown or shop inspection is needed to confirm the
extent of damage. Option A violates estimating standards. Option C replaces parts without
proof, which is inappropriate. Option D is unnecessary; discovering hidden damage is normal
and does not stop the estimate.
Q5
When a policy allows the use of aftermarket parts, what is the correct estimating approach?
A. Use OEM parts always.
B. Use aftermarket parts when allowed and document part type and justification.