NSG 3180 Exam 1 - Beginning and end of week quizzes, you
may see similar questions on exam.
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NSG 3180 Communication & Teamwork
Review Questions Units 1-5
Unit 1
Match the following famous nurses on the left with the important actions on the right.
Harriet Tubman Known as "the Moses of her people"
Dorothea Dix Became the Union Army's Superintendent of female nurses
Florence Nightingale Performed research necessary to prove that good hygiene
positively impacted patient health
Mary Mahoney First African American Professional Nurse
1. The history of nursing and nursing education is rich. Nursing was quick to allow people
of all races, however was slow to allow men into the fold. The first man to be accepted
into the military nursing services was
a. Luther Christman
b. Joe Hogan
c. Edward T. Lyon
d. Steve Miller
2. The nurse performs the “Rights” of medication administration prior to administering the
client’s medication.
a. Non-maleficience
b. Beneficence
c. Autonomy
d. Confidentiality
3. Immediately after making a medication error, the nurse seeks out the nurse manager and
self-reports the error.
a. Non-maleficience
b. Veracity
c. Accountability
d. Autonomy
4. The nurse supports the client’s decision to refuse chemotherapy for treatment of cancer.
a. Non-maleficience
b. Beneficence
c. Justice
, lOMoAR cPSD| 47061011
d. Autonomy
5. The nurse performs hand hygiene before providing client care
a. Beneficence
b. Autonomy
c. Confidentiality
d. Justice
6. Nursing’s metaparadigm, or worldview, distinguishes the nursing profession from other
disciplines and emphasizes its unique functional characteristics. The four key concepts
that form the foundation for all nursing theories are
a. nursing, teaching, caring, and health promotion.
b. caring, compassion, health promotion, and education.
c. respect, integrity, honesty, and advocacy.
d. person, environment, health, and nursing.
Individual nursing theories represent different interpretations of the phenomenon of
nursing, but central constructs—person, environment, health, and nursing—are found in
all theories and models. They are referred to as nursing’s metaparadigm.
7. Which of the following statements best represents therapeutic communication when a
student discovers a patient crying in bed?
a. “Will you listen to me so I can help you get better?”
b. “I am the nurse who will be doing your treatments today.”
c. “Can we talk about what seems to be bothering you?”
d. “This is what is going to happen during surgery.”
Asking about what is bothering the patient is goal directed. Its purpose is to promote
patient well-being. “I am the nurse who will be doing your treatments today” is a
statement of fact, and it ignores the patient’s emotional needs. “Will you listen to me so I
can help you get better?” is not goal directed and does not involve mutuality. “This is
what is going to happen during surgery” is simply one way. It does not engage the patient
in a therapeutic manner.
8. A young mother tells the nurse, “I’m worried because my son needs a blood transfusion. I
don’t know what to do, because blood transfusions cause AIDS.” Which central nursing
construct is represented in this situation?
a. Health
b. Person
c. Environment
d. Caring
The concept of environment includes all cultural, developmental, and social determinants
that influence a patient’s health perceptions and behavior. Caring is not one of the four
central nursing constructs. The word health derives from the word whole. Health is a
multidimensional concept, having physical, psychological, sociocultural, developmental,
and spiritual characteristics. The World Health Organization (WHO, 1946) defines health
as “a state of complete physical, mental, social well-being, not merely the absence of
, lOMoAR cPSD| 47061011
disease or infirmity.” Nursing includes the promotion of health, prevention of illness, and
the care of ill, disabled, and dying people. Person is defined as the recipient of nursing
care, having unique bio-psycho-social and spiritual dimensions.
9. When admitting a patient to the medical-surgical unit, the nurse asks the patient about
cultural issues. The nurse is demonstrating use of the concept of
a. person.
b. environment
c. health.
d. nursing.
The concept of environment includes all cultural, developmental, and social determinants
that influence a patient’s health perceptions and behavior. A person is defined as the
recipient of nursing care, having unique bio-psycho-social and spiritual dimensions. The
word health derives from the word whole. Health is a multidimensional concept, having
physical, psychological, sociocultural, developmental, and spiritual characteristics. The
World Health Organization (WHO, 1946) defines health as “a state of complete physical,
mental, social well-being, not merely the absence of disease or
infirmity.” Nursing includes the promotion of health, prevention of illness, and the care of
ill, disabled, and dying people.
10. When calling a healthcare provider, the nurse provides name, what unit and what hospital
the call is being made from, the patient’s name, and that the patient is having trouble
breathing. The nurse is demonstrating which step in the SBAR format for communicating
with a patient’s physician?
a. Background
b. Assessment
c. Recommendation
d. Situation
An example of the situation component of SBAR reporting is: “Dr. Preston, this is
Wendy Obi, evening nurse on 4G at St. Simeon Hospital, calling about Mr. Lakewood,
who’s having trouble breathing.” An example of the assessment component of SBAR
reporting is: “I don’t hear any breath sounds in his right chest. I think he has a
pneumothorax.” An example of the background component of SBAR reporting is: “Kyle
Lakewood, DOB 7/1/60, a 53-year-old man with chronic lung disease, admitted 12/25,
who has been sliding downhill × 2 hours. Now he’s acutely worse: VS heart rate 92,
respiratory rate 40 with gasping, B/P 138/94, oxygenation down to 72%.” An example of
the recommendation component of SBAR reporting is: “I need you to see him right now.
I think he needs a chest tube.”
11. When conducting an in-service on serious medical errors, the nurse teaches that nearly
70% of sentinel events are related to a. lack of education.
b. miscommunication.
c. minimal rest periods.
d. inadequate resources.
Multiple studies have pinpointed miscommunication as a major causative agent in
sentinel events, that is, errors resulting in unnecessary death and serious injury.
Miscommunication is the root cause in nearly 70% of sentinel events.
may see similar questions on exam.
, lOMoAR cPSD| 47061011
NSG 3180 Communication & Teamwork
Review Questions Units 1-5
Unit 1
Match the following famous nurses on the left with the important actions on the right.
Harriet Tubman Known as "the Moses of her people"
Dorothea Dix Became the Union Army's Superintendent of female nurses
Florence Nightingale Performed research necessary to prove that good hygiene
positively impacted patient health
Mary Mahoney First African American Professional Nurse
1. The history of nursing and nursing education is rich. Nursing was quick to allow people
of all races, however was slow to allow men into the fold. The first man to be accepted
into the military nursing services was
a. Luther Christman
b. Joe Hogan
c. Edward T. Lyon
d. Steve Miller
2. The nurse performs the “Rights” of medication administration prior to administering the
client’s medication.
a. Non-maleficience
b. Beneficence
c. Autonomy
d. Confidentiality
3. Immediately after making a medication error, the nurse seeks out the nurse manager and
self-reports the error.
a. Non-maleficience
b. Veracity
c. Accountability
d. Autonomy
4. The nurse supports the client’s decision to refuse chemotherapy for treatment of cancer.
a. Non-maleficience
b. Beneficence
c. Justice
, lOMoAR cPSD| 47061011
d. Autonomy
5. The nurse performs hand hygiene before providing client care
a. Beneficence
b. Autonomy
c. Confidentiality
d. Justice
6. Nursing’s metaparadigm, or worldview, distinguishes the nursing profession from other
disciplines and emphasizes its unique functional characteristics. The four key concepts
that form the foundation for all nursing theories are
a. nursing, teaching, caring, and health promotion.
b. caring, compassion, health promotion, and education.
c. respect, integrity, honesty, and advocacy.
d. person, environment, health, and nursing.
Individual nursing theories represent different interpretations of the phenomenon of
nursing, but central constructs—person, environment, health, and nursing—are found in
all theories and models. They are referred to as nursing’s metaparadigm.
7. Which of the following statements best represents therapeutic communication when a
student discovers a patient crying in bed?
a. “Will you listen to me so I can help you get better?”
b. “I am the nurse who will be doing your treatments today.”
c. “Can we talk about what seems to be bothering you?”
d. “This is what is going to happen during surgery.”
Asking about what is bothering the patient is goal directed. Its purpose is to promote
patient well-being. “I am the nurse who will be doing your treatments today” is a
statement of fact, and it ignores the patient’s emotional needs. “Will you listen to me so I
can help you get better?” is not goal directed and does not involve mutuality. “This is
what is going to happen during surgery” is simply one way. It does not engage the patient
in a therapeutic manner.
8. A young mother tells the nurse, “I’m worried because my son needs a blood transfusion. I
don’t know what to do, because blood transfusions cause AIDS.” Which central nursing
construct is represented in this situation?
a. Health
b. Person
c. Environment
d. Caring
The concept of environment includes all cultural, developmental, and social determinants
that influence a patient’s health perceptions and behavior. Caring is not one of the four
central nursing constructs. The word health derives from the word whole. Health is a
multidimensional concept, having physical, psychological, sociocultural, developmental,
and spiritual characteristics. The World Health Organization (WHO, 1946) defines health
as “a state of complete physical, mental, social well-being, not merely the absence of
, lOMoAR cPSD| 47061011
disease or infirmity.” Nursing includes the promotion of health, prevention of illness, and
the care of ill, disabled, and dying people. Person is defined as the recipient of nursing
care, having unique bio-psycho-social and spiritual dimensions.
9. When admitting a patient to the medical-surgical unit, the nurse asks the patient about
cultural issues. The nurse is demonstrating use of the concept of
a. person.
b. environment
c. health.
d. nursing.
The concept of environment includes all cultural, developmental, and social determinants
that influence a patient’s health perceptions and behavior. A person is defined as the
recipient of nursing care, having unique bio-psycho-social and spiritual dimensions. The
word health derives from the word whole. Health is a multidimensional concept, having
physical, psychological, sociocultural, developmental, and spiritual characteristics. The
World Health Organization (WHO, 1946) defines health as “a state of complete physical,
mental, social well-being, not merely the absence of disease or
infirmity.” Nursing includes the promotion of health, prevention of illness, and the care of
ill, disabled, and dying people.
10. When calling a healthcare provider, the nurse provides name, what unit and what hospital
the call is being made from, the patient’s name, and that the patient is having trouble
breathing. The nurse is demonstrating which step in the SBAR format for communicating
with a patient’s physician?
a. Background
b. Assessment
c. Recommendation
d. Situation
An example of the situation component of SBAR reporting is: “Dr. Preston, this is
Wendy Obi, evening nurse on 4G at St. Simeon Hospital, calling about Mr. Lakewood,
who’s having trouble breathing.” An example of the assessment component of SBAR
reporting is: “I don’t hear any breath sounds in his right chest. I think he has a
pneumothorax.” An example of the background component of SBAR reporting is: “Kyle
Lakewood, DOB 7/1/60, a 53-year-old man with chronic lung disease, admitted 12/25,
who has been sliding downhill × 2 hours. Now he’s acutely worse: VS heart rate 92,
respiratory rate 40 with gasping, B/P 138/94, oxygenation down to 72%.” An example of
the recommendation component of SBAR reporting is: “I need you to see him right now.
I think he needs a chest tube.”
11. When conducting an in-service on serious medical errors, the nurse teaches that nearly
70% of sentinel events are related to a. lack of education.
b. miscommunication.
c. minimal rest periods.
d. inadequate resources.
Multiple studies have pinpointed miscommunication as a major causative agent in
sentinel events, that is, errors resulting in unnecessary death and serious injury.
Miscommunication is the root cause in nearly 70% of sentinel events.
