WISCONSIN POLICE ACADEMY PHASE 2
COMPREHENSIVE EXAMINATION TEST 2026
FULL QUESTIONS AND ANSWERS GRADED A+
◉ (PCS)What are things to keep in mind while considering mediation?
Answer: - Officer safety must not be compromised
- Subjects must be willing to talk
- Subjects must remain rational
- Subjects must be willing to compromise
- Subjects must not get physical
◉ (PCS) If after mediation is tried and your threat assessment indicates
possible danger to officer safety, what should you do? Answer: Escalate
to another disturbance resolution tactic such as arbitration or crisis
intervention or (if needed) use of physical intervention tactics.
◉ (PCS) What are the ground rules for basic mediation tactics? Answer:
- Introduce yourself
- Explain your role as a mediator
- Everything said is part of a law enforcement contact
- Explain mediation process
- Answer questions
,- Get verbal agreement to process
◉ (PCS) What does arbitration mean? Answer: A person in authority
makes decisions about what actions are to be taken in order to stabilize a
situation, once attempts to seek cooperation prove ineffective and/or
safety is compromised
◉ (PCS) What is the technique for arbitration? Answer: - Make a
request for a subject to do something and why
- If the subject refuses, offer two choices for them to decide
- Make sure you check their choice and take appropriate action for their
choice
◉ (PCS) What is a way to remember the steps for arbitration? Answer:
REACT.
- Request cooperation
- Explain reason
- Allow choice
- Check decision
- Take action
◉ (PCS) What is crisis intervention? Answer: Dealing with anyone who
is not thinking clearly and rationally, making it difficult to use reasoning
and logic to encourage compliance
,◉ (PCS) What are the steps for pre-intervention preparation in a crisis?
Answer: - Calm yourself
- Center yourself and get focused
- Develop a strategy for the intervention
◉ (PCS) Explain the guidelines for the crisis intervention format..
Answer: - Try to get the persons attention
- Check on the persons perception of reality
- Try to establish rapport with the person
- Explain your perception of reality
- Move toward resolution of the situation
◉ (PCS) Under disturbance resolution, what are the two models taught?
Answer: - Mediation
-Arbitration
◉ (PCS) How does the crisis model change the order of the OIR model?
Answer: - Opening
- Information-gathering
- Is it a crisis? (YES)
- Use appropriate strategies
- Resolution
, ◉ (PCS) What are pre-intervention preparation steps? Answer: - Calm
yourself
- Center yourself and get focused
- Develop a strategy for the intervention
◉ (PCS) When intervening with a person in crisis, what guidelines
should you keep in mind? Answer: - Try to get the persons attention
- Check on the persons perception of reality
- Try to establish rapport with the person
- Explain your perception of reality
- Move toward resolution of the situation
◉ (PCS) Identify the four conditions in which you are done talking in
crisis intervention.. Answer: DONE
- Danger
- Overriding concern
- No progress
- Escape
◉ (PCS) What are the first two modes of the Intervention Options?
Answer: - Presence
- Dialog
COMPREHENSIVE EXAMINATION TEST 2026
FULL QUESTIONS AND ANSWERS GRADED A+
◉ (PCS)What are things to keep in mind while considering mediation?
Answer: - Officer safety must not be compromised
- Subjects must be willing to talk
- Subjects must remain rational
- Subjects must be willing to compromise
- Subjects must not get physical
◉ (PCS) If after mediation is tried and your threat assessment indicates
possible danger to officer safety, what should you do? Answer: Escalate
to another disturbance resolution tactic such as arbitration or crisis
intervention or (if needed) use of physical intervention tactics.
◉ (PCS) What are the ground rules for basic mediation tactics? Answer:
- Introduce yourself
- Explain your role as a mediator
- Everything said is part of a law enforcement contact
- Explain mediation process
- Answer questions
,- Get verbal agreement to process
◉ (PCS) What does arbitration mean? Answer: A person in authority
makes decisions about what actions are to be taken in order to stabilize a
situation, once attempts to seek cooperation prove ineffective and/or
safety is compromised
◉ (PCS) What is the technique for arbitration? Answer: - Make a
request for a subject to do something and why
- If the subject refuses, offer two choices for them to decide
- Make sure you check their choice and take appropriate action for their
choice
◉ (PCS) What is a way to remember the steps for arbitration? Answer:
REACT.
- Request cooperation
- Explain reason
- Allow choice
- Check decision
- Take action
◉ (PCS) What is crisis intervention? Answer: Dealing with anyone who
is not thinking clearly and rationally, making it difficult to use reasoning
and logic to encourage compliance
,◉ (PCS) What are the steps for pre-intervention preparation in a crisis?
Answer: - Calm yourself
- Center yourself and get focused
- Develop a strategy for the intervention
◉ (PCS) Explain the guidelines for the crisis intervention format..
Answer: - Try to get the persons attention
- Check on the persons perception of reality
- Try to establish rapport with the person
- Explain your perception of reality
- Move toward resolution of the situation
◉ (PCS) Under disturbance resolution, what are the two models taught?
Answer: - Mediation
-Arbitration
◉ (PCS) How does the crisis model change the order of the OIR model?
Answer: - Opening
- Information-gathering
- Is it a crisis? (YES)
- Use appropriate strategies
- Resolution
, ◉ (PCS) What are pre-intervention preparation steps? Answer: - Calm
yourself
- Center yourself and get focused
- Develop a strategy for the intervention
◉ (PCS) When intervening with a person in crisis, what guidelines
should you keep in mind? Answer: - Try to get the persons attention
- Check on the persons perception of reality
- Try to establish rapport with the person
- Explain your perception of reality
- Move toward resolution of the situation
◉ (PCS) Identify the four conditions in which you are done talking in
crisis intervention.. Answer: DONE
- Danger
- Overriding concern
- No progress
- Escape
◉ (PCS) What are the first two modes of the Intervention Options?
Answer: - Presence
- Dialog
