EXAM FULL SOLUTION 2026 GUARANTEED TO
PASS.
⫸ Process Innovations. Answer: New or improved ways of
conducting business, such as the application of new technology,
production techniques, or distribution methods
⫸ Invention. Answer: The creation of a unique new idea, process, or
object
⫸ Which type of innovation adds indirect value to customers by
lowering costs and increasing the quality of new or existing products
or services?. Answer: Process
⫸ Research and Development. Answer: Organizational activities
with the goal of innovating products and services
⫸ Incremental Innovations. Answer: Gradual improvements to
products or processes
⫸ Breakthrough Innovation. Answer: The development of an entirely
new product or process
⫸ Transformational Innovation. Answer: Organizational adaptation
and development of new processes and business models
,⫸ Business Model. Answer: A company's plan for creating value,
including the types of products and services it will offer to earn
revenue
⫸ Which type of innovation results in the development of entirely
new products or processes?. Answer: Breakthrough
⫸ Key Point. Answer: Innovation is an activity or process that leads
to more effective products, processes, services, technologies, or ideas.
Innovation is the development of customer value through solutions
that meet unmet needs in new ways.
⫸ Key Point. Answer: Creativity is the generation of new ideas.
Innovation is the development and implementation of a new idea
through a series of stages.
⫸ Key Point. Answer: Three types of innovation include
breakthrough, incremental, and transformational. Breakthrough
innovation results in the development of completely new products or
processes. Incremental innovation occurs through gradual
improvements. Transformational innovation radically changes an
existing product or process into a new model.
⫸ Design Thinking. Answer: A human-centered process for
innovation consisting of six iterative stages—empathize, define,
ideate, prototype, test, and implement
, ⫸ Scientific Method. Answer: Empirical approach or procedure used
to hypothesize and test observations
⫸ Wicked Problem. Answer: A challenging or complex problem
without a clear solution, usually social or cultural in nature
⫸ How does design thinking differ from traditional problem-
solving?. Answer: Develops iterative solutions
⫸ Stages of Design Thinking. Answer: Empathize, define, ideate,
prototype, test, and implement
⫸ Empathy. Answer: The ability to understand or be attuned to the
feelings, thoughts, or experiences of another human being
⫸ Human Centered Design. Answer: Approach to design that begins
with the people (users) affected by the problem or potential solution
⫸ Define Stage. Answer: Stage of Design Thinking process that
builds on observations of users to identify and refine a problem
statement
⫸ Ideate Stage. Answer: Stage of Design Thinking process where
ideas are brainstormed and generated