ASP Exam - Domain 3 (Ergonomics)
Questions With Correct Answers
What ||are ||the ||3 ||motivation ||theories? ||- ||CORRECT ||ANSWER✔✔-Maslow ||- ||needs
Herzberg ||- ||two ||factors
Vroom ||- ||expectancy
a) ||Maslow:
- ||Looks ||at ||individual ||for ||variables ||that ||affect ||desired ||performance ||- ||humans ||are ||
motivated ||by ||unsatisfied ||needs
- ||Lower ||needs ||must ||be ||satisfied ||before ||next-higher ||level ||serves ||as ||a ||motivator
1.) ||Physiological
2.) ||Safety
3.) ||Social ||needs, ||love, ||belonging
4.) ||Esteem ||(ongoing): ||confidence, ||achievement, ||respect ||of ||others, ||respect ||by ||others, ||
personal ||need ||to ||contribute
5.) ||Self-actualization ||(ongoing): ||Can ||accept ||human ||nature ||addressing ||shortcomings ||and ||
failures; ||focus ||on ||solving ||problems ||for ||the ||greater ||good ||- ||problems ||considered ||"task ||
that ||they ||must ||do"
b) ||Herzberg
- ||enrich ||a ||work ||environment ||so ||that ||it ||allows ||self-motivation
- ||Hygiene ||factors ||(affect ||level ||of ||dissatisfaction): ||Physical ||working ||conditions, ||
interpersonal ||relationships, ||policies ||and ||rules, ||supervisor ||quality, ||salary ||- ||cyclical ||in ||
nature, ||new ||becomes ||the ||norm. ||Hygiene ||is ||used ||in ||a ||sense ||that ||they ||are
, "maintenance" ||factors ||that ||are ||necessary ||to ||avoid ||dissatisfaction. ||Should ||only ||be ||
||
considered ||as ||ways ||of ||minimizing ||job ||dissatisfaction.
- ||Motivation ||factors ||(affects ||job ||satisfaction): ||Achievement, ||advancement, ||recognition, ||
responsibility, ||work ||itself, ||personal ||growth ||
||
c) ||Vroom
- ||mental ||processes ||regarding ||choice
- ||Expectancy ||theory: ||Valence ||(how ||deeply ||someone ||wants ||the ||outcome ||- ||reward ||must ||
be ||valuable), ||Expectancy ||(belief ||that ||one's ||effort ||will ||result ||in ||attainment ||of ||desired ||
performance ||goals), ||Instrumentality ||(trust ||and ||belief ||that ||reward ||will ||be ||given ||once ||goal
||is ||met)
- ||People ||can ||be ||motivated ||to ||perform ||when ||there ||are ||clear ||links ||between ||behavior ||and
||reward
- ||individuals ||are ||going ||to ||select ||their ||behaviors ||based ||on ||the ||outcomes ||that ||they ||expect
||as ||a ||result ||of ||those ||behaviors
What ||is ||the ||most ||harmful ||variation ||of ||vibration? ||- ||CORRECT ||ANSWER✔✔-Resonant ||
frequency ||vibration
What ||is ||Reynaud's ||syndrome? ||- ||CORRECT ||ANSWER✔✔-Disorder ||of ||the ||blood ||vessels, ||
usually ||in ||the ||fingers ||and ||toes ||and ||affected ||area ||turns ||blue ||- ||aka ||white ||finger ||
syndrome
Due ||to ||cold ||temperatures ||and ||vibration, ||such ||as ||from ||operating ||a ||jackhammer
What ||is ||hand-arm ||vibration ||syndrome? ||- ||CORRECT ||ANSWER✔✔-neurological ||disorders, ||
vascular ||and ||musculoskeletal
loss ||of ||sensibility, ||blanching, ||and ||decreased ||grip ||force ||in ||the ||hands
- ||Avoid ||cold ||exposure, ||stop ||smoking
, What ||is ||Heinrich's ||law? ||- ||CORRECT ||ANSWER✔✔-- ||For ||every ||1 ||major ||injury, ||there ||are ||29
||minor ||injuries ||and ||300 ||accidents ||without ||injuries
- ||Not ||basis ||of ||modern ||behavior-based ||safety
What ||are ||the ||elements ||of ||every ||behavior-based ||safety ||program? ||- ||CORRECT ||
ANSWER✔✔-- ||Identify/target ||behaviors ||that ||affect ||safety
- ||Define ||those ||behaviors ||precisely ||enough ||to ||measure ||them ||reliably
- ||Develop ||and ||implement ||mechanism ||for ||measuring ||those ||behaviors ||to ||determine ||
current ||status ||and ||set ||reasonable ||goals
- ||Provide ||feedback ||and ||reinforce ||progress
What ||are ||some ||examples ||of ||commercial ||behavior-based ||safety ||systems? ||- ||CORRECT ||
ANSWER✔✔-Dupont ||STOP, ||SafeStart, ||Aubrey ||Daniels, ||Check ||6
What ||are ||the ||2 ||primary ||causes ||of ||job ||stress? ||- ||CORRECT ||ANSWER✔✔-- ||Worker ||
characteristics
- ||Working ||conditions ||(NIOSH-favored ||view)
What ||are ||some ||job ||conditions ||that ||may ||lead ||to ||stress? ||- ||CORRECT ||ANSWER✔✔-Task ||
design
Management ||style
Interpersonal ||relationships
Work ||roles
Career ||concerns
Environmental ||conditions
What ||is ||the ||most ||effective ||approach ||to ||managing ||work ||stress? ||- ||CORRECT ||ANSWER✔✔-
Organizational ||change ||and ||stress ||management
Questions With Correct Answers
What ||are ||the ||3 ||motivation ||theories? ||- ||CORRECT ||ANSWER✔✔-Maslow ||- ||needs
Herzberg ||- ||two ||factors
Vroom ||- ||expectancy
a) ||Maslow:
- ||Looks ||at ||individual ||for ||variables ||that ||affect ||desired ||performance ||- ||humans ||are ||
motivated ||by ||unsatisfied ||needs
- ||Lower ||needs ||must ||be ||satisfied ||before ||next-higher ||level ||serves ||as ||a ||motivator
1.) ||Physiological
2.) ||Safety
3.) ||Social ||needs, ||love, ||belonging
4.) ||Esteem ||(ongoing): ||confidence, ||achievement, ||respect ||of ||others, ||respect ||by ||others, ||
personal ||need ||to ||contribute
5.) ||Self-actualization ||(ongoing): ||Can ||accept ||human ||nature ||addressing ||shortcomings ||and ||
failures; ||focus ||on ||solving ||problems ||for ||the ||greater ||good ||- ||problems ||considered ||"task ||
that ||they ||must ||do"
b) ||Herzberg
- ||enrich ||a ||work ||environment ||so ||that ||it ||allows ||self-motivation
- ||Hygiene ||factors ||(affect ||level ||of ||dissatisfaction): ||Physical ||working ||conditions, ||
interpersonal ||relationships, ||policies ||and ||rules, ||supervisor ||quality, ||salary ||- ||cyclical ||in ||
nature, ||new ||becomes ||the ||norm. ||Hygiene ||is ||used ||in ||a ||sense ||that ||they ||are
, "maintenance" ||factors ||that ||are ||necessary ||to ||avoid ||dissatisfaction. ||Should ||only ||be ||
||
considered ||as ||ways ||of ||minimizing ||job ||dissatisfaction.
- ||Motivation ||factors ||(affects ||job ||satisfaction): ||Achievement, ||advancement, ||recognition, ||
responsibility, ||work ||itself, ||personal ||growth ||
||
c) ||Vroom
- ||mental ||processes ||regarding ||choice
- ||Expectancy ||theory: ||Valence ||(how ||deeply ||someone ||wants ||the ||outcome ||- ||reward ||must ||
be ||valuable), ||Expectancy ||(belief ||that ||one's ||effort ||will ||result ||in ||attainment ||of ||desired ||
performance ||goals), ||Instrumentality ||(trust ||and ||belief ||that ||reward ||will ||be ||given ||once ||goal
||is ||met)
- ||People ||can ||be ||motivated ||to ||perform ||when ||there ||are ||clear ||links ||between ||behavior ||and
||reward
- ||individuals ||are ||going ||to ||select ||their ||behaviors ||based ||on ||the ||outcomes ||that ||they ||expect
||as ||a ||result ||of ||those ||behaviors
What ||is ||the ||most ||harmful ||variation ||of ||vibration? ||- ||CORRECT ||ANSWER✔✔-Resonant ||
frequency ||vibration
What ||is ||Reynaud's ||syndrome? ||- ||CORRECT ||ANSWER✔✔-Disorder ||of ||the ||blood ||vessels, ||
usually ||in ||the ||fingers ||and ||toes ||and ||affected ||area ||turns ||blue ||- ||aka ||white ||finger ||
syndrome
Due ||to ||cold ||temperatures ||and ||vibration, ||such ||as ||from ||operating ||a ||jackhammer
What ||is ||hand-arm ||vibration ||syndrome? ||- ||CORRECT ||ANSWER✔✔-neurological ||disorders, ||
vascular ||and ||musculoskeletal
loss ||of ||sensibility, ||blanching, ||and ||decreased ||grip ||force ||in ||the ||hands
- ||Avoid ||cold ||exposure, ||stop ||smoking
, What ||is ||Heinrich's ||law? ||- ||CORRECT ||ANSWER✔✔-- ||For ||every ||1 ||major ||injury, ||there ||are ||29
||minor ||injuries ||and ||300 ||accidents ||without ||injuries
- ||Not ||basis ||of ||modern ||behavior-based ||safety
What ||are ||the ||elements ||of ||every ||behavior-based ||safety ||program? ||- ||CORRECT ||
ANSWER✔✔-- ||Identify/target ||behaviors ||that ||affect ||safety
- ||Define ||those ||behaviors ||precisely ||enough ||to ||measure ||them ||reliably
- ||Develop ||and ||implement ||mechanism ||for ||measuring ||those ||behaviors ||to ||determine ||
current ||status ||and ||set ||reasonable ||goals
- ||Provide ||feedback ||and ||reinforce ||progress
What ||are ||some ||examples ||of ||commercial ||behavior-based ||safety ||systems? ||- ||CORRECT ||
ANSWER✔✔-Dupont ||STOP, ||SafeStart, ||Aubrey ||Daniels, ||Check ||6
What ||are ||the ||2 ||primary ||causes ||of ||job ||stress? ||- ||CORRECT ||ANSWER✔✔-- ||Worker ||
characteristics
- ||Working ||conditions ||(NIOSH-favored ||view)
What ||are ||some ||job ||conditions ||that ||may ||lead ||to ||stress? ||- ||CORRECT ||ANSWER✔✔-Task ||
design
Management ||style
Interpersonal ||relationships
Work ||roles
Career ||concerns
Environmental ||conditions
What ||is ||the ||most ||effective ||approach ||to ||managing ||work ||stress? ||- ||CORRECT ||ANSWER✔✔-
Organizational ||change ||and ||stress ||management
