MGMT 311 Exam 1 UO Questions and
Answers9
What is ability? - ANSWERS-Relatively stable capabilities people have to perform a particular
range of different but related activities
(cognitive, emotional, physical ability)
What are the 5 components of "g" ability? - ANSWERS-1. Verbal ability
2. Quantitative ability
3. Reasoning ability
4. Spatial ability
5. Perceptual ability
What is grit? - ANSWERS-you have courage and show the strength of your character. ... A person
with true grit has passion and perseverance. Goals are set and followed through.
What is hardiness? - ANSWERS-the ability to endure difficult conditions
Types of strain due to coping mechanisms - ANSWERS--Cognitive
-Behavioral
-Emotional
What is job crafting? - ANSWERS-means of describing the ways in which employees utilize.
opportunities to customize their jobs by actively changing their tasks and interactions with
others at. work.
, What is OB? - ANSWERS-(organization behavior)- a field of study devoted to understanding,
explaining, and ultimately improving human behavior in organizations.
What is job performance? - ANSWERS-The value of the set of behaviors that contribute(either
positively or negatively) to organizational goal accomplishment.
What is task performance? - ANSWERS-The behaviors directly involved in transforming
organizational resources into the goods or services an organization produces.
What is citizenship behavior? - ANSWERS-Voluntary activities that may or may not be rewarded,
but that contribute to the organization by improving the quality of the setting where work
occurs.
What are the types of citizenship behaviors? - ANSWERS-organizational and interpersonal
citizenship
Organizational citizenship includes.. - ANSWERS--Voice (speaking up and speaking suggestions)
-Civic virtue (Participating in company operations at a deeper-than-normal level)
-Boosterism (representing the organization in a positive way when out in public)
Interpersonal citizenship includes.. - ANSWERS--Helping (helping coworkers with heavy
workloads)
-Courtesy (keeping coworkers informed about matters relevant to them)
-Sportsmanship (maintaining a good attitude with coworkers)
What is counterproductive behavior? - ANSWERS-employee behaviors that intentionally hinder
organizational goal accomplishments
Answers9
What is ability? - ANSWERS-Relatively stable capabilities people have to perform a particular
range of different but related activities
(cognitive, emotional, physical ability)
What are the 5 components of "g" ability? - ANSWERS-1. Verbal ability
2. Quantitative ability
3. Reasoning ability
4. Spatial ability
5. Perceptual ability
What is grit? - ANSWERS-you have courage and show the strength of your character. ... A person
with true grit has passion and perseverance. Goals are set and followed through.
What is hardiness? - ANSWERS-the ability to endure difficult conditions
Types of strain due to coping mechanisms - ANSWERS--Cognitive
-Behavioral
-Emotional
What is job crafting? - ANSWERS-means of describing the ways in which employees utilize.
opportunities to customize their jobs by actively changing their tasks and interactions with
others at. work.
, What is OB? - ANSWERS-(organization behavior)- a field of study devoted to understanding,
explaining, and ultimately improving human behavior in organizations.
What is job performance? - ANSWERS-The value of the set of behaviors that contribute(either
positively or negatively) to organizational goal accomplishment.
What is task performance? - ANSWERS-The behaviors directly involved in transforming
organizational resources into the goods or services an organization produces.
What is citizenship behavior? - ANSWERS-Voluntary activities that may or may not be rewarded,
but that contribute to the organization by improving the quality of the setting where work
occurs.
What are the types of citizenship behaviors? - ANSWERS-organizational and interpersonal
citizenship
Organizational citizenship includes.. - ANSWERS--Voice (speaking up and speaking suggestions)
-Civic virtue (Participating in company operations at a deeper-than-normal level)
-Boosterism (representing the organization in a positive way when out in public)
Interpersonal citizenship includes.. - ANSWERS--Helping (helping coworkers with heavy
workloads)
-Courtesy (keeping coworkers informed about matters relevant to them)
-Sportsmanship (maintaining a good attitude with coworkers)
What is counterproductive behavior? - ANSWERS-employee behaviors that intentionally hinder
organizational goal accomplishments
