WGU C182 OBJECTIVE ASSESSMENT EXAM
LATEST 2026/2027 PDF /WGU C182 OA
INTRODUCTION TO IT | 100+ QUESTIONS AND
ANSWERS 2026/2027
System Software
Consists of programs that make up the OS and directly support system itself.
**Includes services or DAEMONS
Server Software
Works with hardware to provide network service.
Application Software
Programs end users run to accomplish tasks.
Productivity Software
Application software used to aid in productivity. I.E. Presentation software, word
processor, spreadsheets.
Local Application
Software stored on an individual computer.
Intranet
A LAN that uses IP. Used to communicate within organization.
Cloud Computing
Allows organization to access resources/app anywhere, anytime. Beneficial
because an org. may access resources it may not normally have.
Operating Systems
, Allows a user to easily access hardware/software, required to maintain computer
environment.
Kernel
Core component of OS.
Loads when computer first boots
Sits on top of hardware, is interface b/w hardware and software.
Device Drivers
Interface b/w OS and hardware.
Shell
Interface for user, often personalized. The shell provides access to the kernel.
I.E. The GUI will translate mouse motions into calls to kernel/routines. Desktop
elements include shortcuts, windows theme, menus, background.
Services (Daemons)
OS programs that start when OS is loaded. They run in the background and wait
for an event to initiate.
Utility Programs
Allow user to monitor system performance.
Web Server
Role is to respond to HTTP requests.
*Most HTTP requests are for HTML docs, but could include any web accessible
resource.
It's all combined into the URL.
**APACHE is most popular web server-can execute scripts for dynamic pages,
use security mechanisms, log request for trend tracking.
Proxy Server
A software that acts as an intermediary between a client and a server to shield
the client from adverse actions of the server.
LATEST 2026/2027 PDF /WGU C182 OA
INTRODUCTION TO IT | 100+ QUESTIONS AND
ANSWERS 2026/2027
System Software
Consists of programs that make up the OS and directly support system itself.
**Includes services or DAEMONS
Server Software
Works with hardware to provide network service.
Application Software
Programs end users run to accomplish tasks.
Productivity Software
Application software used to aid in productivity. I.E. Presentation software, word
processor, spreadsheets.
Local Application
Software stored on an individual computer.
Intranet
A LAN that uses IP. Used to communicate within organization.
Cloud Computing
Allows organization to access resources/app anywhere, anytime. Beneficial
because an org. may access resources it may not normally have.
Operating Systems
, Allows a user to easily access hardware/software, required to maintain computer
environment.
Kernel
Core component of OS.
Loads when computer first boots
Sits on top of hardware, is interface b/w hardware and software.
Device Drivers
Interface b/w OS and hardware.
Shell
Interface for user, often personalized. The shell provides access to the kernel.
I.E. The GUI will translate mouse motions into calls to kernel/routines. Desktop
elements include shortcuts, windows theme, menus, background.
Services (Daemons)
OS programs that start when OS is loaded. They run in the background and wait
for an event to initiate.
Utility Programs
Allow user to monitor system performance.
Web Server
Role is to respond to HTTP requests.
*Most HTTP requests are for HTML docs, but could include any web accessible
resource.
It's all combined into the URL.
**APACHE is most popular web server-can execute scripts for dynamic pages,
use security mechanisms, log request for trend tracking.
Proxy Server
A software that acts as an intermediary between a client and a server to shield
the client from adverse actions of the server.
