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answers
Internal and external analysis is found in:
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a. BCG Growth-Share Matrix
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b. MECE
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c. Balance Scorecard
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d. ERP and CRM analysis
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e. SWOT - CORRECT ANSWERS ✔✔e. SWOT
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One the ways (term(s) or word(s) Mintzberg described the world
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of a manager was (were):
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a. linear
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b. two of the answers are correct
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c. all three answers are correct
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d. typology
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e. myths - CORRECT ANSWERS ✔✔b. two of the answers are
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correct -- typology and myths |\ |\ |\ |\
One of the barriers to successful emotional intelligence discussed
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in class was:
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,a. increased amounts and complexity of information
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b. lack of strategic thinking
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c. unawareness that emotional intelligence can be measured
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d. the encoding/decoding approach - CORRECT ANSWERS ✔✔a.
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increased amounts and complexity of information
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In the article "What Leaders Really Do" the tasks of planning and
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organizing:
a. is the environment of the leader
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b. is the one the author states is shared by the managers and
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leaders
c. is the environment of the manager
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d. these tasks are not from the article "What Leaders Really Do"
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but from the article "What Makes a Leader". - CORRECT
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ANSWERS ✔✔c. is the environment of the manager |\ |\ |\ |\ |\ |\ |\
The idea of EI is from:
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a. two of the answers are correct
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b. the reading we had in class from Bain
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c. the "What Makes a Leader" article
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d. the Mitzberg reading
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e. the "What Leaders Really Do" article - CORRECT ANSWERS
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✔✔c. the "What Makes a Leader" article
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,In a "functional conflict"
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a. all four answers are attributes of the functional conflict
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b. the disagreement is primarily about responsibilities
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c. compromise is the best solution
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d. the result should be to move the process forward
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e. the conflict can be broken down in the costs and benefits -
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CORRECT ANSWERS ✔✔d. the result should be to move the
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process forward |\
The example of the "innovation model" from class was:
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a. the cupholder
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b. the high school basketball team
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c. the postit product
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d. the usb drive
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e. the new instant coffee - CORRECT ANSWERS ✔✔c. the postit
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product
The Maxwell video from class discussed the:
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a. the pitfalls or errors of leadership
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b. path to leadership
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c. the process of going from manager to leader
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d. the impediments to being a leader
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, e. the five levels of leadership - CORRECT ANSWERS ✔✔e. the
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five levels of leadership
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In the article "What Leaders Really Do" the author states that
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managers:
a. cope with change
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b. cope with complexity
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c. cope with both change and complexity
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d. cope with either complexity or cope with change depending if
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they "face the customer or not." - CORRECT ANSWERS ✔✔b. cope
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with complexity
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What organizations can do was discussed in class. Which of the
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following was not one of the characteristic included in that
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section of class? |\ |\
a. Coordinate producing and distributing goods on a global scale
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b. Organize and harness the ingenuity people
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c. Respond to commercial and social environments
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d. Acquire, marshal, and allocate resources
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e. Promote leadership within the organization - CORRECT
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ANSWERS ✔✔e. Promote leadership within the organization
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When Lou told the people at IBM that we was not a "technology
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guy" he was exhibiting the EI of ______________
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