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15th Edition by Gary Dessler, All Chapters 1-17 Covered
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, Table of Contents b b
Chapter 1 The Strategic Role of Human Resources Management
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Chapter 2 The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces
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b Chapter 3 Human Resources Management and Technology
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Chapter 4 Designing and Analyzing Jobs
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b Chapter 5 Human Resources Planning
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b Chapter 6 Recruitment
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Chapter 7 Selection
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Chapter 8 Onboarding and Training
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Chapter 9 Career and Management Development
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b Chapter 10 Performance Management
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Chapter 11 Strategic Pay Plans
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Chapter 12 Pay-for-Performance and Financial Incentives
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b Chapter 13 Employee Benefits and Services
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Chapter 14 Occupational Health and Safety
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Chapter 15 Managing Employee Separations: Turnover, Communication, and
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b Employee Engagement b
Chapter 16 Labour Relations
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Chapter 17 Managing Human Resources in a Global Business
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,Answers at the end of each Chapter
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Chapter 1
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1) Human resources management refers to:
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A) all managerial activities.
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B) Concepts and techniques used in leading people at work.
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C) Concepts and techniques for organizing work activities.
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D) Management techniques for controlling people at work.
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E) The management of people in organizations.
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2) The knowledge, education, training, skills, and expertise of a firmʹs workers is known as:
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A) physical capital. b
B) managements philosophy. b
C) Production capital. b
D) Human capital. b
E) Cultural diversity. b
3) Human resources practices that support strategy include:
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A) performance management. b
B) Rewards practices. b
C) Staffing practices. b
D) Policies and procedures.
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E) Production scheduling. b
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