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COM 212 EXAM 2 QUESTIONS WITH 100% CORRECT ANSWERS

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COM 212 EXAM 2 QUESTIONS WITH 100% CORRECT ANSWERS

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Operant conditioning


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a model that holds that we can control behavior by manipulating the
consequences of response




Expert power


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power that comes from having special knowledge or skill




Negative face

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the need to make our own decisions; it is threatened by orders; its
enhanced when we feel we are being given a choice




Auto-motives


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motivations that operate outside of our conscious awareness




Role


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a set of expectations about how people in a given social position should
act




Social identity


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a sense of self connected to social roles, group or cultural identities, and
other social expectations communicated to us




Role sets

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people who help us perform a role (ex. Teachers needs students,
colleagues, t.a's)




Exemplars


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a composite social category made up of specific examples of actual
people, places or events we've experienced: not abstracted features, but
whole people, real places and actual events




Communication apprehension


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an individuals level of fear or anxiety associated with either real or
anticipated communication with another person or persons




Noble self


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a person with a self-schema that emphasizes consistency; he or she sees
any variation from her or his personal norms as hypocritical, as a denial of
integrity, and a cardinal sin

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