NR 451 HESI SPECIALITY 2
Section 1: Leadership & Management (25 Questions)
1. Which leadership style is most appropriate for managing a code
blue situation?
A: Autocratic. In an emergency, clear, direct commands without debate
are necessary for patient safety and team efficiency.
2. A nurse manager notices a recurring medication error pattern on a
unit. What is the first, most appropriate action?
A: Conduct a systematic root cause analysis to identify the underlying
system failures, rather than blaming individual staff.
3. What is the primary purpose of a “Just Culture” in a healthcare
organization?
A: To create an environment where staff feel safe reporting errors
without fear of unjust punishment, focusing on system improvement
while holding individuals accountable for reckless behavior.
4. A charge nurse is making assignments. Which principle is most
important?
A: Assign patients based on the nurse’s competence, experience, and
acuity of the patients (right person for the right job).
5. A new graduate nurse is assigned to a complex patient. Which
delegation action by the charge nurse is inappropriate?
A: Delegating the initial comprehensive assessment of that patient.
Assessment and nursing judgment cannot be delegated.
,6. During a conflict between two RNs, the manager encourages them
to find a mutually agreeable solution. This is an example of:
A: Collaboration (or mediation).
7. A unit is implementing a new electronic health record. The nurse
manager forms a unit-based committee of staff nurses to provide
feedback. This demonstrates:
A: Shared governance and participatory management.
8. What is the first step in the performance improvement (PI) process?
A: Identify the problem or opportunity for improvement.
9. A nurse is preparing to discharge a patient with complex needs.
Which team member is most appropriate to coordinate durable
medical equipment (DME) for home use?
A: The Social Worker or Case Manager.
10. According to Maslow’s Hierarchy, which client need must the nurse
address first? A patient yelling about pain who hasn’t slept.
A: The physiological need for pain relief. Pain is a physiological barrier to
meeting higher-level needs like rest.
11. The concept of “horizontal violence” in nursing refers to:
A: Aggressive or demeaning behavior between colleagues of the same
power level (nurse-to-nurse).
12. A nurse consistently arrives late, causing resentment. The
manager’s best initial action is to:
A: Have a private, factual conversation with the nurse to explore
reasons and clarify expectations.
,13. Which action best demonstrates transformational leadership?
A: Inspiring the team with a vision for excellent patient care and
empowering them to innovate and grow professionally.
14. A staff nurse reports a near-miss error. The manager’s best
response is to:
A: Thank the nurse for reporting, analyze the event without blame, and
use it to improve systems.
15. Prioritization principle: Which task should the nurse do first?
Administer 0900 meds, call the MD about a critical lab, or admit a new
patient?
A: Call the MD about the critical lab. Critical data requiring intervention
takes priority over routine tasks.
16. What is the key difference between leadership and management?
A: Leadership is about influencing, inspiring, and creating change;
management is about planning, organizing, and coordinating resources.
17. An RN delegates vital signs to an experienced UAP for a stable
patient. Who retains ultimate accountability for the task?
A: The RN who delegated the task.
18. Which scenario requires immediate intervention by the charge
nurse?
A: An LPN performing a sterile dressing change that requires RN-level
skill/scope of practice.
19. A policy change is unpopular. The best strategy for gaining staff
buy-in is:
A: Involve staff representatives in the change process from the
beginning and explain the evidence behind the change.
, 20. A patient with chest pain says, “I’m fine, don’t call the doctor.” The
nurse calls anyway. This demonstrates:
A: Advocacy and the ethical principle of beneficence (acting in the
patient’s best interest).
21. The nurse is precepting a student. The student administers a
wrong dose (non-harmful). What should the nurse do first?
A: Ensure patient safety, assess the patient, and report the error per
protocol. Then use it as a teaching moment.
22. Which is a barrier to effective communication?
A: Using medical jargon when speaking to a patient or family.
23. During a rapid response, the team is disorganized. What
leadership role should the first RN assume?
A: The role of clear communicator/team coordinator, often using
closed-loop communication.
24. Budgeting: A nurse manager identifies a rise in overtime costs. The
best first step is to:
A: Analyze staffing patterns and patient acuity trends to find the root
cause.
25. What is “moral distress” in nursing?
A: The psychological distress that occurs when a nurse knows the
ethically correct action but feels powerless to take it due to institutional
constraints.
Section 2: Patient Safety & Quality Improvement (25 Questions)
Section 1: Leadership & Management (25 Questions)
1. Which leadership style is most appropriate for managing a code
blue situation?
A: Autocratic. In an emergency, clear, direct commands without debate
are necessary for patient safety and team efficiency.
2. A nurse manager notices a recurring medication error pattern on a
unit. What is the first, most appropriate action?
A: Conduct a systematic root cause analysis to identify the underlying
system failures, rather than blaming individual staff.
3. What is the primary purpose of a “Just Culture” in a healthcare
organization?
A: To create an environment where staff feel safe reporting errors
without fear of unjust punishment, focusing on system improvement
while holding individuals accountable for reckless behavior.
4. A charge nurse is making assignments. Which principle is most
important?
A: Assign patients based on the nurse’s competence, experience, and
acuity of the patients (right person for the right job).
5. A new graduate nurse is assigned to a complex patient. Which
delegation action by the charge nurse is inappropriate?
A: Delegating the initial comprehensive assessment of that patient.
Assessment and nursing judgment cannot be delegated.
,6. During a conflict between two RNs, the manager encourages them
to find a mutually agreeable solution. This is an example of:
A: Collaboration (or mediation).
7. A unit is implementing a new electronic health record. The nurse
manager forms a unit-based committee of staff nurses to provide
feedback. This demonstrates:
A: Shared governance and participatory management.
8. What is the first step in the performance improvement (PI) process?
A: Identify the problem or opportunity for improvement.
9. A nurse is preparing to discharge a patient with complex needs.
Which team member is most appropriate to coordinate durable
medical equipment (DME) for home use?
A: The Social Worker or Case Manager.
10. According to Maslow’s Hierarchy, which client need must the nurse
address first? A patient yelling about pain who hasn’t slept.
A: The physiological need for pain relief. Pain is a physiological barrier to
meeting higher-level needs like rest.
11. The concept of “horizontal violence” in nursing refers to:
A: Aggressive or demeaning behavior between colleagues of the same
power level (nurse-to-nurse).
12. A nurse consistently arrives late, causing resentment. The
manager’s best initial action is to:
A: Have a private, factual conversation with the nurse to explore
reasons and clarify expectations.
,13. Which action best demonstrates transformational leadership?
A: Inspiring the team with a vision for excellent patient care and
empowering them to innovate and grow professionally.
14. A staff nurse reports a near-miss error. The manager’s best
response is to:
A: Thank the nurse for reporting, analyze the event without blame, and
use it to improve systems.
15. Prioritization principle: Which task should the nurse do first?
Administer 0900 meds, call the MD about a critical lab, or admit a new
patient?
A: Call the MD about the critical lab. Critical data requiring intervention
takes priority over routine tasks.
16. What is the key difference between leadership and management?
A: Leadership is about influencing, inspiring, and creating change;
management is about planning, organizing, and coordinating resources.
17. An RN delegates vital signs to an experienced UAP for a stable
patient. Who retains ultimate accountability for the task?
A: The RN who delegated the task.
18. Which scenario requires immediate intervention by the charge
nurse?
A: An LPN performing a sterile dressing change that requires RN-level
skill/scope of practice.
19. A policy change is unpopular. The best strategy for gaining staff
buy-in is:
A: Involve staff representatives in the change process from the
beginning and explain the evidence behind the change.
, 20. A patient with chest pain says, “I’m fine, don’t call the doctor.” The
nurse calls anyway. This demonstrates:
A: Advocacy and the ethical principle of beneficence (acting in the
patient’s best interest).
21. The nurse is precepting a student. The student administers a
wrong dose (non-harmful). What should the nurse do first?
A: Ensure patient safety, assess the patient, and report the error per
protocol. Then use it as a teaching moment.
22. Which is a barrier to effective communication?
A: Using medical jargon when speaking to a patient or family.
23. During a rapid response, the team is disorganized. What
leadership role should the first RN assume?
A: The role of clear communicator/team coordinator, often using
closed-loop communication.
24. Budgeting: A nurse manager identifies a rise in overtime costs. The
best first step is to:
A: Analyze staffing patterns and patient acuity trends to find the root
cause.
25. What is “moral distress” in nursing?
A: The psychological distress that occurs when a nurse knows the
ethically correct action but feels powerless to take it due to institutional
constraints.
Section 2: Patient Safety & Quality Improvement (25 Questions)