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WGU C182 Introduction to IT Questions and Correct Answers/ Latest Update / Already Graded

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Information Technology Ans: The technology used in creating, maintaining, and making information accessible. IT Professional Roles Ans: Administration and Support System Administrator Ans: Maintains all aspects of the system including hardware, software, and programming. Network Administrator Ans: In charge of all aspects of the computer network Database Administrator Ans: Focuses on the design, development, and support of database management systems (DBMSs). Page | 2 Security Administrator Ans: Installs, configures, and administers firewall security to protect systems and proactively work to stop intrusions. Web Administrator Ans: Installs, configures, maintains, secures, and troubleshoots web severs. Support IT Professionals Ans: Help desk and training. Information Ans: Processed data. DIKW Hierarchy Ans: Defines the transition of data to information from knowledge to wisdom. (Data Information Knowledge Wisdom) Data in DIKW All rights reserved © 2025/ 2026 | Page | 3 All rights reserve

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Uploaded on
December 5, 2025
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2025/2026
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WGU C182 Introduction to IT Questions
and Correct Answers/ Latest Update /
Already Graded
Information Technology

Ans: The technology used in creating, maintaining, and making
information accessible.


IT Professional Roles

Ans: Administration and Support


System Administrator

Ans: Maintains all aspects of the system including hardware,
software, and programming.


Network Administrator

Ans: In charge of all aspects of the computer network


Database Administrator

Ans: Focuses on the design, development, and support of
database management systems (DBMSs).

All rights reserved © 2025/ 2026 |

, Page |2



Security Administrator

Ans: Installs, configures, and administers firewall se curity to
protect systems and proactively work to stop intrusions.


Web Administrator

Ans: Installs, configures, maintains, secures, and troubleshoots
web severs.


Support IT Professionals

Ans: Help desk and training.


Information

Ans: Processed data.


DIKW Hierarchy

Ans: Defines the transition of data to information from
knowledge to wisdom. (Data Information Knowledge Wisdom)


Data in DIKW

All rights reserved © 2025/ 2026 |

, Page |3


Ans: The input directly received by the user (or computer). It is
generally not usable until it has been converted into a relevant
form.


Information in DIKW

Ans: Having been inferred from data; one or more processes
have been applied to the data to transform it into a more useful
form.


Knowledge in DIKW

Ans: Information that has been put to use; information placed
into a context. Refined information such that the user of the
knowledge is able to call forth only relevant portions of
information when needed.


Wisdom in DIKW

Ans: Provides a social setting to knowledge; an understanding
of the "why". Can only come by having both knowledge and
experience.


Information Systems



All rights reserved © 2025/ 2026 |

, Page |4


Ans: A collection of data and information used to support the
management of an organization. Also refers to the technical
components and human resources that enable the assembly,
storage, and processing of data and the delivery of information.
This has existed for a lot longer than computers.


Characteristics of Quality Data

Ans: Relevance - the data being used must apply directly to the
decision being made


Timely - data must be efficient and must be provided in a timely
manner


Thorough - the data must be complete


Accurate - data should be captured only once, where possible
and should be captured as close to the point of activity as
possible.


Reliable - data should reflect stable and consistent data
collection processes across collections points and over time


IPOS


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