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TEST BANK
TE

Loose Leaf Marketing Management
S

Greg W. Marshall; Mark W. Johnston
TB

4th Edition
A N
KS
O
LU
TI
O
N
S

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Greg W. Marshall: Loose Leaf Marketing Management, 4th Edition Test Bank
TE
Chapter 1

Student name:
TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
S
1) A commonly held misconception about marketing is that it is all about advertising and
selling.
1)
TB
⊚ true
⊚ false

Question Details
AACSB : Analytical Thinking
A
Accessibility : Keyboard Navigation
Learning Objective : 01-01 Identify typical misconceptions about marketing, why they persist, and the
Topic : Marketing and Marketing Management Defined
N
Bloom's : Remember
Difficulty : 1 Easy
Gradable : automatic
KS
Source : Chapter 01 Test Bank > TF Qu. 01 A commonly held misconception about marketin...


2) Marketing is relevant only to people in the organization who work directly in the marketing
department.
2)
O
⊚ true
⊚ false
LU
Question Details
AACSB : Analytical Thinking
Accessibility : Keyboard Navigation
Bloom's : Understand
Difficulty : 2 Medium
TI
Learning Objective : 01-01 Identify typical misconceptions about marketing, why they persist, and the
Topic : Marketing and Marketing Management Defined
Gradable : automatic
Source : Chapter 01 Test Bank > TF Qu. 02 Marketing is relevant only to people in the ...
O
N
S

, @PROFDOCDIGITALLIBRARIES




3) The American Marketing Association defines marketing as “the activity, set of institutions,
and processes for creating, communicating, delivering, and exchanging offerings that have
TE
value for customers, clients, partners, and society at large.”
3)
⊚ true
⊚ false
S
Question Details
AACSB : Analytical Thinking
Accessibility : Keyboard Navigation
TB
Topic : Marketing and Marketing Management Defined
Bloom's : Remember
Difficulty : 1 Easy
Learning Objective : 01-02 Define what marketing and marketing management really are and how they con
Gradable : automatic
A
Source : Chapter 01 Test Bank > TF Qu. 03 The American Marketing Association defines m...
4) Peter Drucker stated that since it is the customer who defines value, the business enterprise
has only two business functions: marketing and innovation.
N
4)
⊚ true
KS
⊚ false

Question Details
AACSB : Analytical Thinking
Accessibility : Keyboard Navigation
Bloom's : Remember
O
Difficulty : 1 Easy
Topic : The Concept of Customer Value
Learning Objective : 01-02 Define what marketing and marketing management really are and how they con
LU
Gradable : automatic
Source : Chapter 01 Test Bank > TF Qu. 04 Peter Drucker stated that since it is the cu...
5) Sustainability refers to business practices that prolong the life cycle of a product.
5)
⊚ true
TI
⊚ false

Question Details
Accessibility : Keyboard Navigation
O
Bloom's : Understand
Difficulty : 2 Medium
Topic : Marketing and Marketing Management Defined
N
Learning Objective : 01-02 Define what marketing and marketing management really are and how they con
AACSB : Ethics
Gradable : automatic
S
Source : Chapter 01 Test Bank > TF Qu. 05 Sustainability refers to business practices ...

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6) Firms that are stuck in a production orientation mentality likely will have great difficulty
competing successfully for customers.
TE
6)
⊚ true
⊚ false

Question Details
S
AACSB : Analytical Thinking
Accessibility : Keyboard Navigation
Bloom's : Understand
TB
Difficulty : 2 Medium
Learning Objective : 01-03 Appreciate how marketing has evolved from its early roots to be practiced
Topic : The Evolution of Marketing
Gradable : automatic
Source : Chapter 01 Test Bank > TF Qu. 06 Firms that are stuck in a production orienta...
A
\hen Henry Ford said, “People can have the Model T in any color—so long that it’s black,” he
was reflecting a sales orientation.
6)
N
⊚ true
⊚ false
KS
Question Details
AACSB : Analytical Thinking
Accessibility : Keyboard Navigation
Bloom's : Understand
Difficulty : 2 Medium
O
Learning Objective : 01-03 Appreciate how marketing has evolved from its early roots to be practiced
Topic : The Evolution of Marketing
Gradable : automatic
LU
Source : Chapter 01 Test Bank > TF Qu. 07 When Henry Ford said, “People can have...
7) Don Peppers and Martha Rogers popularized the term one-to-one marketing. Some firms
come close to one-to-one marketing by combining flexible manufacturing with flexible
marketing to enhance customer choices.
7)
TI
⊚ true
⊚ false
O
N
S