Chapter 1 EOC Questions
SOLUTION MANUAL
All Chapters Included
SYSTEMS ANALYSIS AND
DESIGN
Page 1
,Chapter 1 EOC Questions
Solutions Manual to Systems Analysis and
Design
Chapter 1 Introduction to Systems Analysis and Design End-of-
Chapter Questions
1. What are the major roles played by a systems analyst on a project team?
A system analyst’s role is to:
Identifying how technology can improve business processes
Designing the new business processes
Designing the information system
Ensuring that the system conforms to information systems standards
2. Compare and contrast the role of a systems analyst, business
analyst, and infrastructure analyst.
These three roles emphasize different perspectives on the system. The
business analyst represents the sponsor/users interests, while the
systems analyst knows how to apply IS to support business needs.
Together, the systems analyst and the business analyst can design a
system that conforms to the IS standards while adding value to the
business. The infrastructure analyst has more technical knowledge and
provides the team with technical constraints, or identifies infrastructure
changes that the new system will require.
System Analyst: A System Analysts role is to:
Identifying how technology can improve business processes
Designing the new business processes
Designing the information system
Ensuring that the system conforms to information
systems standards Business Analyst: A Business Analyst’s role is
to:
Analyzing the key business aspects of the system
Identifying how the system will provide business value
Designing the new business processes and
Page 2
,Chapter 1 EOC Questions
policies Infrastructure Analyst: The Infrastructure
Analyst’s role is to:
Ensuring the system conforms to infrastructure standards
Identifying infrastructure changes needed to support the system
Page 3
, Chapter 1 EOC Questions
3. Compare and contrast phases, steps, techniques and deliverables.
The Systems Development Life Cycle “SDLC” has a set of four fundamental
phases: planning, analysis, design, and implementation. Different projects
may emphasize different parts of the SDLC or approach the SDLC phases in
different ways, but all projects have elements of these four phases.
Each phase is itself composed of a series of steps, which rely upon
techniques that produce deliverables (specific documents and files that
provide understanding about the project).
Example: When you apply for admission to a university, there are
several phases that all students go through: information gathering,
applying, and accepting. Each of these phases has steps—information
gathering includes steps like searching for schools, requesting
information, and reading brochures. Students then use techniques (e.g.,
Internet searching) that can be applied to steps (e.g., requesting
information) to create deliverables (e.g., evaluations of different aspects
of universities).
4. Describe the major phases in the SDLC.
There are four major phases in SDLC.
a) Planning: The Planning phase is the fundamental process of
understanding why an information system should be built and
determining how the project team will go about building it.
b) Analysis: The Analysis phase answers the questions of who will
use the system, what the system will do, and where and when it
will be used. During this phase, the project team investigates any
current system(s), identifies improvement opportunities, and
develops a concept for the new system.
c) Design: The design phase decides how the system will operate, in
terms of the hardware, software, and network infrastructure; the
user interface, forms and reports; and the specific programs,
databases, and files that will be needed.
d) Implementation: The final phase in the SDLC is the
implementation phase, during which the system is actually
built (or purchased, in the case of a packaged software design).
This is the phase that usually gets the most attention, because
Page 4
SOLUTION MANUAL
All Chapters Included
SYSTEMS ANALYSIS AND
DESIGN
Page 1
,Chapter 1 EOC Questions
Solutions Manual to Systems Analysis and
Design
Chapter 1 Introduction to Systems Analysis and Design End-of-
Chapter Questions
1. What are the major roles played by a systems analyst on a project team?
A system analyst’s role is to:
Identifying how technology can improve business processes
Designing the new business processes
Designing the information system
Ensuring that the system conforms to information systems standards
2. Compare and contrast the role of a systems analyst, business
analyst, and infrastructure analyst.
These three roles emphasize different perspectives on the system. The
business analyst represents the sponsor/users interests, while the
systems analyst knows how to apply IS to support business needs.
Together, the systems analyst and the business analyst can design a
system that conforms to the IS standards while adding value to the
business. The infrastructure analyst has more technical knowledge and
provides the team with technical constraints, or identifies infrastructure
changes that the new system will require.
System Analyst: A System Analysts role is to:
Identifying how technology can improve business processes
Designing the new business processes
Designing the information system
Ensuring that the system conforms to information
systems standards Business Analyst: A Business Analyst’s role is
to:
Analyzing the key business aspects of the system
Identifying how the system will provide business value
Designing the new business processes and
Page 2
,Chapter 1 EOC Questions
policies Infrastructure Analyst: The Infrastructure
Analyst’s role is to:
Ensuring the system conforms to infrastructure standards
Identifying infrastructure changes needed to support the system
Page 3
, Chapter 1 EOC Questions
3. Compare and contrast phases, steps, techniques and deliverables.
The Systems Development Life Cycle “SDLC” has a set of four fundamental
phases: planning, analysis, design, and implementation. Different projects
may emphasize different parts of the SDLC or approach the SDLC phases in
different ways, but all projects have elements of these four phases.
Each phase is itself composed of a series of steps, which rely upon
techniques that produce deliverables (specific documents and files that
provide understanding about the project).
Example: When you apply for admission to a university, there are
several phases that all students go through: information gathering,
applying, and accepting. Each of these phases has steps—information
gathering includes steps like searching for schools, requesting
information, and reading brochures. Students then use techniques (e.g.,
Internet searching) that can be applied to steps (e.g., requesting
information) to create deliverables (e.g., evaluations of different aspects
of universities).
4. Describe the major phases in the SDLC.
There are four major phases in SDLC.
a) Planning: The Planning phase is the fundamental process of
understanding why an information system should be built and
determining how the project team will go about building it.
b) Analysis: The Analysis phase answers the questions of who will
use the system, what the system will do, and where and when it
will be used. During this phase, the project team investigates any
current system(s), identifies improvement opportunities, and
develops a concept for the new system.
c) Design: The design phase decides how the system will operate, in
terms of the hardware, software, and network infrastructure; the
user interface, forms and reports; and the specific programs,
databases, and files that will be needed.
d) Implementation: The final phase in the SDLC is the
implementation phase, during which the system is actually
built (or purchased, in the case of a packaged software design).
This is the phase that usually gets the most attention, because
Page 4
